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Tarek sayed Ryan

Corporate Account manger at Fawry Banking & Payment Technology Services

6th of October, Giza, Egypt

Work Experience

Fawry Banking & Payment Technology Services

  • Business SpecialistFull Time

    Jan 2024 - Present -1 yr, 5 months

    Egypt , Cairo

    • Corporate Account mangerFull Time

      Jun 2022 - Present -3 yrs

    • Customer Service RepresentativeFull Time

      We (Telecomegypt)

      Jun 2019 - Jun 2022 -3 yrs

      Egypt , Dakahlia

      • Job Details:o Handling customer’s inquires and complaints. o Sell We products and services. o Put monthly target for sales and cancellation. o Handling major and complex customer problems and propose permanent solutions. o Welcome customers to the customer center. o Make new subscription. o Interface with the other departments and back office. o Enhance customer experience through developing and smothering the workflow inside the CC. o Delivering service and make sure for customer satisfaction.
    • Customer Service RepresentativeFull Time

      Orange Egypt

      Nov 2017 - Jun 2019 -1 yr, 7 months

      Egypt , Dakahlia

      • Job Details:o Sell Orange products and services. o handling day to day customer requests. o Coordinate with billing and collection control to activate accounts. o Working on solving complaints in order to reach the maximum satisfaction level for our customers. o Working with my teammates on achieving our individual and branch target. o Deliver cash from store to the cash collector.
    • AccountantFull Time

      Egypt Holland firm

      Sep 2015 - Sep 2016 -1 yr

      Egypt , Dakahlia

      • Job Details:o Responsible for the target of distributors. o Dealing with customers and their statements. o Dealing overseas suppliers. o Cost of imported containers. o Responsible for customer debts and negotiate with them. o Dealing with online banking. o Responsible for sales department.
    • Education

      • B.Sc Degree of commerce – English section. in accounting

        Mansoura University

        Jan 2011 - Jan 2015 - 4 yr

      • High School - Thanaweya Amma

        Elmalk elkamek school

        Jan 2011 

      Skills

      • Customer Service
      • Sales
      • Customer Support
      • Communication
      • Corporate account manger
      • Corporate Sales
      • computer
      • Business Operations

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Training for employment principle of banking certificate

        Egyptian Banking Institute.·2019
      • Peach tree.

        Mansoura·2015
      • Book keeping.

        mansoura·2015
      • Excel accounting.

        mansoura·2015
      • Mansoura university

        2015
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