
Tarek sayed Ryan
Corporate Account manger at Fawry Banking & Payment Technology Services
6th of October, Giza, EgyptWork Experience
Customer Service RepresentativeFull Time
We (Telecomegypt)
Jun 2019 - Jun 2022 -3 yrs
Egypt , Dakahlia
- Job Details:o Handling customer’s inquires and complaints. o Sell We products and services. o Put monthly target for sales and cancellation. o Handling major and complex customer problems and propose permanent solutions. o Welcome customers to the customer center. o Make new subscription. o Interface with the other departments and back office. o Enhance customer experience through developing and smothering the workflow inside the CC. o Delivering service and make sure for customer satisfaction.
Customer Service RepresentativeFull Time
Orange Egypt
Nov 2017 - Jun 2019 -1 yr, 7 months
Egypt , Dakahlia
- Job Details:o Sell Orange products and services. o handling day to day customer requests. o Coordinate with billing and collection control to activate accounts. o Working on solving complaints in order to reach the maximum satisfaction level for our customers. o Working with my teammates on achieving our individual and branch target. o Deliver cash from store to the cash collector.
AccountantFull Time
Egypt Holland firm
Sep 2015 - Sep 2016 -1 yr
Egypt , Dakahlia
- Job Details:o Responsible for the target of distributors. o Dealing with customers and their statements. o Dealing overseas suppliers. o Cost of imported containers. o Responsible for customer debts and negotiate with them. o Dealing with online banking. o Responsible for sales department.
Education
B.Sc Degree of commerce – English section. in accounting
Mansoura UniversityJan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
Elmalk elkamek schoolJan 2011
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Training for employment principle of banking certificate
Egyptian Banking Institute.·2019Peach tree.
Mansoura·2015Book keeping.
mansoura·2015Excel accounting.
mansoura·2015Mansoura university
2015