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Tarek Raafat El Esawy

Call Center Agent at National Bank Of Egypt

Ain Shams, Cairo, Egypt

Work Experience

  • Escalations SupervisorFull Time

    Tabby

    Oct 2023 - Present -1 yr, 8 months

    Egypt , Cairo

    • Team ManagerFull Time

      Orounda PSP

      Jan 2022 - Present -3 yrs, 5 months

      Egypt , Cairo

      • Jumia Pay Team LeaderFull Time

        Jumia

        Aug 2020 - Present -4 yrs, 10 months

        Egypt , Cairo

        • Job Details:Jumia Pay operation specialist

      • Operations Team LeaderFull Time

        Nirvana

        Sep 2019 - Present -5 yrs, 9 months

        Egypt , Cairo

          • Education

          • Bachelor's Degree in Accounting

            Ain Shams University (ASU)

            Jan 2015 

          Achievements

          1- Working for VIP customer service Ahly Platinum For 6 months as task 2 - Create process for internal fraud at Seera group 3 - setting the team from scratch at Orounda PSP

          Skills

          • Payment Solutions
          • Presentations
          • Leadership Management
          • Office management
          • Team Leadership
          • Leadership
          • Risk Assessment
          • Operations Management
          • Supervision
          • Management
          View More

          Languages

          • English

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