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Tarek Osama

Call Center Agent

Giza, Egypt

Work Experience

  • Call Center Agent

    Lena Group

    Nov 2024 - Feb 2025 -3 months

    Egypt

    • Job Details:Handled customer inquiries and complaints efficiently via phone calls. Provided product and service information to customers. Maintained records of customer interactions and transactions.
  • Call Center Agent

    Orco

    Nov 2024 - Feb 2025 -3 months

    Egypt

    • Job Details:Assisted customers with troubleshooting and issue resolution. Ensured customer satisfaction by providing accurate information. Worked collaboratively with team members to enhance service quality.
  • Education

    • Bachelor's Degree in Programming

      Cairo University (CU)

      Jan 2024   1 Year 5 Months

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Beginner
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