Tarek Montaser

Customer Service Officer at E-finance

Maadi, Cairo, Egypt

Feb 2022 - Present -3 yrs, 4 months

Egypt , Minya

Job Details:-Responsible of the inquiries from the customers and how to fulfil their various needs - Specialized in E-payment for the current customer such as insurance, taxes, customs. - Promoting the various products of the bank for the current customers and attract new customer by ME loan auto loan. personal loan and credit cards

Export development bank of Egypt

Oct 2021 - Feb 2022 -4 months

Egypt , Cairo

Job Details:-Find potential clients. Individuals. or businesses who need loans and cultivate their business. -Meet with loan candidates to exolain options and answer questions. Act as a salesperson, persuading clients to obtain loans from their institutions rather than anywhere else. Calculate financial statements to ensure their creditworthiness.

Accountant at Memaar Al-Khedeawy for Real Estate Development

Jan 2021 - Jul 2021 -6 months

Egypt , Minya

Job Details:Managed all accounting processes for a real estate team. • Handled accounts payable and accounts receivable. • Entered data into accounting software to make sure financial reporting is accurate and organized

Customer serviceInternship
Aug 2019 - Sep 2019 -1 month
Egypt , Cairo
- Job Details:-Provided operational support. -Understood the bank's policies and propose solutions to customer problems..
Customer serviceInternship
Aug 2018 - Sep 2018 -1 month
Egypt , Cairo
- Job Details:-Helped customers with complaints and questions. - Answered questions about account types and banking products.
Customer Service AdministratorInternship
Aug 2017 - Sep 2017 -1 month
Egypt , Minya
- Job Details:-Check on the status of customer accounts and track checks and pavements -Assisted customers with replacing lost or stolen credit or debit cards