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Tarek Fawzy Mohamed

Cluster General Manager at ATIG

Aktau, Kazakhstan

Work Experience

  • Cluster General ManagerFull Time

    ATIG

    Jul 2019 - Present -5 yrs, 11 months

    Kazakhstan , Almaty

    • Job Details:Monitoring and Directing and evaluating the day-to-day operational activities of ATIG Hotels & Resorts In Kazakhstan Implementing a competitive marketing strategy, diagnosing problems with the running of the business and formulating effective solutions.  Train and support all associates and ensuring the performance in accordance with established ATIG standards  Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout  Manage vendor relationships and negotiate service agreements  Perform technical and administrative duties, including, Profit and Loss Statements, Analysis, Yield Management, Capital Planning and Payroll  Oversee and direct the implementation and execution of marketing strategies and company future plans  Kept our clients aware of our new and significant developments in all areas covered by the strategic Department  Participate in sales and marketing process as well as ongoing community involvement  Researching business opportunities and viable income streams
  • General ManagerFull Time

    SWiSS INN HOTELS & RESORTS EGYPT

    Nov 2018 - Jul 2019 -8 months

    • Job Details:Swiss Inn is Multinational Hotel operation a group holding of 82 Hotels worldwide the greatest Switzerland standard hotel operation.  Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports Initiates corrective action.  Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action  Managing human resource functions including recruiting, selection, orientation, training, scheduling, compensation, supervision, and evaluation to achieve peak productivity and a positive, cooperative working environment.  Meets or exceeds budgeted hotel profit margins. Accurately forecasts revenues and expenses. Prepares timely, well-planned annual budgets that accurately reflect the hotel’s potential business plan.  Prepares ambitious, yet attainable action plans that accurately reflect Impact of key local economic factors and trends influencing hotel market growth.  Demonstrates keen knowledge of the hotel’s demand segments and exploits all opportunities to maximize revenues.  Identifies major revenue opportunities and contributes to the hotel’s operating strategy to optimize profitability.  Responsible to fulfill, with both short and long-term goals  Directives and evaluate reactive needs/strategic planning  Directives Client marketing satisfaction and management  Oversee and direct the implementation and execution of marketing strategies and company future plans  Kept our clients aware of our new and significant developments in all areas covered by the strategic Department.  Liaise between internal departments, vendors and clients  Aid and participate in maintaining positive and effective relationships with clients  Monitoring and prepare all revenue , P&L , Marketing monthly reports  Developing growth strategies and plans  Managing and retaining relationships with existing clients  Writing business proposals  Researching business opportunities and viable income streams
  • General ManagerFull Time

    Swiss Inn Hotels & Resort Dahab

    Nov 2018 - Feb 2019 -3 months

    Egypt , Cairo

    • Job Details: Swiss Inn is Multinational Hotel operation a group holding of 28 Hotels worldwide the greatest Switzerland standard hotel operation.  Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports Initiates corrective action.  Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action  Managing human resource functions including recruiting, selection, orientation, training, scheduling, compensation, supervision, and evaluation to achieve peak productivity and a positive, cooperative working environment.  Meets or exceeds budgeted hotel profit margins. Accurately forecasts revenues and expenses. Prepares timely, well-planned annual budgets that accurately reflect the hotel’s potential business plan.  Prepares ambitious, yet attainable action plans that accurately reflect Impact of key local economic factors and trends influencing hotel market growth.  Demonstrates keen knowledge of the hotel’s demand segments and exploits all opportunities to maximize revenues.  Identifies major revenue opportunities and contributes to the hotel’s operating strategy to optimize profitability.  Responsible to fulfill, with both short and long-term goals  Directives and evaluate reactive needs/strategic planning  Directives Client marketing satisfaction and management  Oversee and direct the implementation and execution of marketing strategies and company future plans  Kept our clients aware of our new and significant developments in all areas covered by the strategic Department.  Liaise between internal departments, vendors and clients  Aid and participate in maintaining positive and effective relationships with clients  Monitoring and prepare all revenue , P&L , Marketing monthly reports  Developing growth strategies and plans  Managing and retaining relationships with existing clients  Increasing client base  Having an in-depth knowledge of business products and value proposition  Writing business proposals  Researching business opportunities and viable income streams
  • General ManagerFull Time

    Chagala Group

    Apr 2014 - Oct 2018 -4 yrs, 6 months

    Kazakhstan , Astana

    • Job Details: Hotel currently posited number one in the market comparing with the other 7 hotels in the competitive set.  Define operations standards and procedures.  Redefine sales and marketing strategy.  Optimazing and train all managers to upgrade services and standards.  İmprove budget and financial strenght .  Supervision of all developement concerning the structure and new shops arcade boulevard.  Guest relation operations and luxury brand schievement.  Redefine all the F&B out lets with special attention to the theme restaurants, study and implement news (menu and services) .  Developed and designed new restaurant concepts, which reduced departmental labor cost by 30% at the same time increased revenues by 40%.  Developed and established all staffing guides for this large operation.  Responsible to the Board of Directors for the management of this 120 rooms 5 star City Centre Hotel with 1 Restaurant, Bar, Fitness Centre and extensive Catering & Convention facilities.  Responsible for the hospitality properties in operation (USD 3 mill annual turnover), their enhancement, trading performance, asset quality, service delivery and strategic development.  Developed 2-year strategic plan for the repositioning of the hotel in the market.  Moved the hotels overall RGI position (STR Global) from 3 out 5 to 1 out of 5 position within its competitive set.  Managing The Opening of Chagala Business Center Uralsk (Kurmangazy )  Manage The Renovation of Chagala Uralsk Apartments & Chagala Aktau Apartments.  The Key Account Manager of SCAT Airlines Accommodation with Chagala Group.  The Key Account Manager of KPO Accommodation In Chagala Uralsk  The Key Account Manager of Saipem In Aktau & Atyrau
  • Education

    • MS in Marketing and Sales

      De La Salle

      Jan 2004 - Jan 2008 - 4 yr

    • BA in Accounting

      Cairo University (CU)

      Jan 1997 - Jan 2002 - 5 yr

    Skills

    • First-hand experience
    • Well-versed in leading Operation
    • Solid track record of effectively coordinating

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • Russian

      Advanced
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