
Tarek Fawzy Mohamed
Cluster General Manager at ATIG
Aktau, KazakhstanWork Experience
Cluster General ManagerFull Time
ATIG
Jul 2019 - Present -5 yrs, 11 months
Kazakhstan , Almaty
- Job Details:Monitoring and Directing and evaluating the day-to-day operational activities of ATIG Hotels & Resorts In Kazakhstan Implementing a competitive marketing strategy, diagnosing problems with the running of the business and formulating effective solutions. Train and support all associates and ensuring the performance in accordance with established ATIG standards Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout Manage vendor relationships and negotiate service agreements Perform technical and administrative duties, including, Profit and Loss Statements, Analysis, Yield Management, Capital Planning and Payroll Oversee and direct the implementation and execution of marketing strategies and company future plans Kept our clients aware of our new and significant developments in all areas covered by the strategic Department Participate in sales and marketing process as well as ongoing community involvement Researching business opportunities and viable income streams
General ManagerFull Time
SWiSS INN HOTELS & RESORTS EGYPT
Nov 2018 - Jul 2019 -8 months
- Job Details:Swiss Inn is Multinational Hotel operation a group holding of 82 Hotels worldwide the greatest Switzerland standard hotel operation. Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports Initiates corrective action. Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action Managing human resource functions including recruiting, selection, orientation, training, scheduling, compensation, supervision, and evaluation to achieve peak productivity and a positive, cooperative working environment. Meets or exceeds budgeted hotel profit margins. Accurately forecasts revenues and expenses. Prepares timely, well-planned annual budgets that accurately reflect the hotel’s potential business plan. Prepares ambitious, yet attainable action plans that accurately reflect Impact of key local economic factors and trends influencing hotel market growth. Demonstrates keen knowledge of the hotel’s demand segments and exploits all opportunities to maximize revenues. Identifies major revenue opportunities and contributes to the hotel’s operating strategy to optimize profitability. Responsible to fulfill, with both short and long-term goals Directives and evaluate reactive needs/strategic planning Directives Client marketing satisfaction and management Oversee and direct the implementation and execution of marketing strategies and company future plans Kept our clients aware of our new and significant developments in all areas covered by the strategic Department. Liaise between internal departments, vendors and clients Aid and participate in maintaining positive and effective relationships with clients Monitoring and prepare all revenue , P&L , Marketing monthly reports Developing growth strategies and plans Managing and retaining relationships with existing clients Writing business proposals Researching business opportunities and viable income streams
General ManagerFull Time
Swiss Inn Hotels & Resort Dahab
Nov 2018 - Feb 2019 -3 months
Egypt , Cairo
- Job Details: Swiss Inn is Multinational Hotel operation a group holding of 28 Hotels worldwide the greatest Switzerland standard hotel operation. Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports Initiates corrective action. Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action Managing human resource functions including recruiting, selection, orientation, training, scheduling, compensation, supervision, and evaluation to achieve peak productivity and a positive, cooperative working environment. Meets or exceeds budgeted hotel profit margins. Accurately forecasts revenues and expenses. Prepares timely, well-planned annual budgets that accurately reflect the hotel’s potential business plan. Prepares ambitious, yet attainable action plans that accurately reflect Impact of key local economic factors and trends influencing hotel market growth. Demonstrates keen knowledge of the hotel’s demand segments and exploits all opportunities to maximize revenues. Identifies major revenue opportunities and contributes to the hotel’s operating strategy to optimize profitability. Responsible to fulfill, with both short and long-term goals Directives and evaluate reactive needs/strategic planning Directives Client marketing satisfaction and management Oversee and direct the implementation and execution of marketing strategies and company future plans Kept our clients aware of our new and significant developments in all areas covered by the strategic Department. Liaise between internal departments, vendors and clients Aid and participate in maintaining positive and effective relationships with clients Monitoring and prepare all revenue , P&L , Marketing monthly reports Developing growth strategies and plans Managing and retaining relationships with existing clients Increasing client base Having an in-depth knowledge of business products and value proposition Writing business proposals Researching business opportunities and viable income streams
General ManagerFull Time
Chagala Group
Apr 2014 - Oct 2018 -4 yrs, 6 months
Kazakhstan , Astana
- Job Details: Hotel currently posited number one in the market comparing with the other 7 hotels in the competitive set. Define operations standards and procedures. Redefine sales and marketing strategy. Optimazing and train all managers to upgrade services and standards. İmprove budget and financial strenght . Supervision of all developement concerning the structure and new shops arcade boulevard. Guest relation operations and luxury brand schievement. Redefine all the F&B out lets with special attention to the theme restaurants, study and implement news (menu and services) . Developed and designed new restaurant concepts, which reduced departmental labor cost by 30% at the same time increased revenues by 40%. Developed and established all staffing guides for this large operation. Responsible to the Board of Directors for the management of this 120 rooms 5 star City Centre Hotel with 1 Restaurant, Bar, Fitness Centre and extensive Catering & Convention facilities. Responsible for the hospitality properties in operation (USD 3 mill annual turnover), their enhancement, trading performance, asset quality, service delivery and strategic development. Developed 2-year strategic plan for the repositioning of the hotel in the market. Moved the hotels overall RGI position (STR Global) from 3 out 5 to 1 out of 5 position within its competitive set. Managing The Opening of Chagala Business Center Uralsk (Kurmangazy ) Manage The Renovation of Chagala Uralsk Apartments & Chagala Aktau Apartments. The Key Account Manager of SCAT Airlines Accommodation with Chagala Group. The Key Account Manager of KPO Accommodation In Chagala Uralsk The Key Account Manager of Saipem In Aktau & Atyrau
Education
MS in Marketing and Sales
De La SalleJan 2004 - Jan 2008 - 4 yr
BA in Accounting
Cairo University (CU)Jan 1997 - Jan 2002 - 5 yr
Skills
Languages
Arabic
FluentEnglish
FluentRussian
Advanced