Tarek Atta

Work Experience

Telus digital Turkey

Jun 2023 - Feb 2025 -1 yr, 8 months

Turkey , Izmir

Jun 2021 - Jul 2022 -1 yr, 1 month

Egypt , Giza

Job Details:“Project: Amazon EG “ • Solving all issues that faced outbound team. • Work to speed up the process of pick & pack with team

Jun 2016 - Jan 2021 -4 yrs, 7 months

Egypt , Giza

Job Details:• Tracking shipments with shipping companies. • Receive returns of shipments from the shipping companies and their registration on System and delivery to the warehouse. • Record reports of delivery performance and customer satisfaction about delivery service. • Follow Customer and handling all issues that faced them about delivery service and solve it with shipping companies.

Jan 2014 - Aug 2015 -1 yr, 7 months

Egypt , Giza

Job Details:• Respond to inbound calls from customers and register their Emergency cases by phone. • Dealing kindly and friendly with customers and show them your emotional side. • Handling all issues that faced customer and solve it.

BSc in Hotels managment
Al-Alsun Higher Institute of Tourism and Hotel Management
Jan 2009 - Jan 2012 - 3 yr
High School - Thanaweya Amma
Ahmed Lotfy El-Sayed Secondary School
Jan 2009

Top Performer " Xceed " for the year 2014