Tarek Ahmed El Ansary

It Specialist at Arrow For Investments and Development

6th of October, Giza, Egypt

IT-Source

Jan 2022 - Present -3 yrs, 5 months

CTOFreelance / Project

Home Life Style

Mar 2021 - Present -4 yrs, 3 months

Egypt , Giza

IT Source

Jun 2018 - Present -7 yrs

Egypt , Giza

Job Details:- Diagnose and troubleshoot end-user desktop application issues and provides an appropriate solution. - Offer technical support to company staff and troubleshoot computer problems - Supporting other employees with their hardware-related problems. - Install and update company software and hardware as needed. - Monitor security certificates and company compliance with requirements

Arrow For Investments and Development

Jan 2016 - Present -9 yrs, 5 months

Egypt , Giza

Job Details:- Installing and configuring operating systems and application software. - Supporting the day-to-day operations of our computer network. - Assisting with network administration tasks. - Implementing best practices for system security and data backups. - Order & install replacement equipment. - Selecting the best possible solutions using knowledge of a wide range of available technologies. - Documents, and implements standard operating procedures and customer service guidelines relating to remote IT support. - Working knowledge of the Microsoft Office application suite including MS Outlook preferred

Photography

Google IT Support Professional Certificate
Coursera·2022
Technical Support Fundamentals
Google·2021
Information Security: Context and Introduction
University of London & Royal Holloway, University of London·2021
Google IT Support Professional Certificate
Google·2021
Google IT Support Professional Certificate
Google·2021
Introduction to the internet of things
ITI·2021