Tarek El - Tobgui

Operations Manager

• Job Details:Spearheaded the day-to-day operations and programs of a soccer club with oversight of strategy, P&L, customer relations and financial management to deliver on member and business objectives. Developed program plans and roadmaps to prioritize strategic initiatives, and created detailed business cases to define resource requirements, critical path timelines, budgets, and financial returns profiles. Managed a team of 25 full-time, part-time and volunteers with leadership of all scheduling, performance management, and training duties to deliver high standards of service delivery while maintaining program effectiveness.

Chief of Staff

• Job Details:Partnered with the executive team to define the annual strategic plan, prioritize new initiatives on the roadmap, and put in place specific operating and financial targets for each business unit. Assisted in the training, management and professional development of a team of 40 professionals by fostering a culture of collaboration and eliciting employee feedback to assess barriers to satisfaction. Oversaw budget tracking, employee reviews, scheduling, and contract negotiations to ensure timely reporting to project stakeholders.

Sales Team Leader

• Job Details:Recruited, trained and led a high-performance sales team to drive up to 100+ completed real estate transactions each year, and received recognition as a top-performing sales team leader with average quota attainment of 120%. Cultivated and maintained professional relationships with clients to conduct detailed needs assessments, present suitable properties, and guide clients through end-to-end transaction phases towards successful close.