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Tarek Mohamed Barakat

Customer Service Administrator at Majorel Egypt

Smouha, Alexandria, Egypt

Work Experience

  • Customer Service AdministratorFull Time

    Majorel Egypt

    Feb 2022 - Present -3 yrs, 4 months

    Egypt , Alexandria

    • Personal bankerFull Time

      Ahli United Bank

      Apr 2018 - Jan 2019 -9 months

      Egypt , Cairo

      • Job Details:Help customers open up checking and savings accounts.  Assist clients in opening lines of credit.  Maintain customer accounts and help resolve disputes.  Refer customers to loan officers or other financial specialists.  Resolve debit and credit issues.

    • Call Center AgentFull Time

      Commercial international bank (cib)

      Jan 2016 - Jan 2018 -2 yrs

      Egypt , Cairo

      • Job Details:Answering Customer Calls  Handling Customers issues with efficiency and Proper way  Providing customers with the organization’s service and product information  Following up complicated customer calls when required  Completing call notes and call reports as necessary and updating them in the CRM

      • Education

      • Bachelor's of commerce in Commerce

        Alexandria University (ALEXU)

        Jan 2013 - Jan 2016 - 3 yr

      • High School - American diploma

        El Nasr Boys School

        Jan 2012 

      Skills

      • Customer Service
      • CRM System
      • Client Support
      • Microsoft Office
      • Microsoft Excel
      • Call Center
      • Indoor Sales
      • Accounting

      Languages

      • English

        Fluent

      • Arabic

        Fluent

      • French

        Intermediate

      Training & Certifications

      • Principal of banking

        Ein shams university ·2016
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