TB

Tarek Baligh

Retail Sales Supervisor at Saco for Hardware KSA

Riyadh, Saudi Arabia

Work Experience

  • Retail Sales Supervisor

    Saco for Hardware KSA

    Nov 2024 - Present -7 months

    Saudi Arabia

    • Job Details:Motivated sales teams to achieve daily store targets. Delegated tasks to staff to meet daily service requirements. Resolved customer queries efficiently, enhancing overall shopping experience. Updated pricing and promotions to fulfil store goals. Oversaw daily retail operations, ensuring smooth business proceedings. Managed staff discipline by coordinating break periods and monitoring schedule adherence. Improved customer satisfaction by providing excellent service and promptly resolving complaints.
  • Sales Manager

    Newgeneration Development

    Jan 2022 - Oct 2024 -2 yrs, 9 months

    Egypt

    • Job Details:Analysed sales reports to identify trends and update strategies. Supported front-line sales teams with well-coordinated administrative operations. Developed robust client relationships for improved business growth. Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition. Developed marketing plans to support department strategies.
  • Senior Sales Supervisor

    Broug Development

    Jan 2020 - Jan 2022 -2 yrs

    Egypt

    • Job Details:Led daily operations to maintain smooth store running. Supervised sales team and assisted with recruiting and training new hires. Delegated tasks to staff to meet daily service requirements. Mentored staff on handling and resolving customer concerns. Achieved outstanding customer retention rates with exceptional after-sales support. Instructed teams of promotional offers to increase product sales.
  • Team Leader

    El Dewan for Real Estate

    Jan 2019 - Jan 2020 -1 yr

    Egypt

    • Job Details:Coordinated daily tasks, ensuring smooth workflow within the team. Coached team members through new or difficult workflows. Delegated tasks to make best use of individuals' skills. Provided leadership and direction for employees, supervising activities to drive productivity and efficiency. Reported on team performance to higher leadership, proactively offering action for areas of improvement. Led shifts and motivated team to drive sales.
  • Skills

    • Time Management
    • Customer Service
    • Staff development
    • Sales
    • Creative Thinking
    • Sales Analysis
    • Leadership
    • Client Relationship Management
    • Decision Making
    • Retail Management
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    Languages

    • English

      Beginner
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