profile-img

Tarek Saad

It Support Specialist at T&d Design

Nasr City, Cairo, Egypt

Work Experience

  • It Support SpecialistFull Time

    T&d Design

    Sep 2023 - Present -1 yr, 9 months

    Egypt , Cairo

    • Job Details:Install Windows with its associated programs and required activation and updates Install and configure computer (hardware, Software). Supporting the day-to-day all users. Assisting with network administration tasks. Work on Windows Server Especially on the domain users. Troubleshoot hardware and software faults. Resolving all issues coworkers have with their IT systems and software. Regularly evaluating our IT systems to ensure they meet the demands. Respond to all queries either in person or over the phone. Data backup from users' laptops on (server or Acronis or using Veeam backup solution). Printer setup, counter Check and suppliers' requests. Ticket system (Freshdesk).

  • IT SupportFull Time

    Stanford International School

    Oct 2019 - Jan 2023 -3 yrs, 3 months

    Egypt , Cairo

    • Job Details:. Job Description . Install and configure computer (hardware, Software). . Supporting the day-to-day all users. . Assisting with network administration tasks. . Work on Windows Server Especially on the domain users. . Troubleshoot hardware and software faults and Replace hardware spare parts. . Resolving all issues coworkers have with their IT systems and software. . Regularly evaluating our IT systems to ensure they meet the necessary demands. . Respond to all queries either in person or over the phone.

  • IT Help DeskFull Time

    Euro Van International

    Jan 2019 - Sep 2019 -8 months

    Egypt , Cairo

    • Job Details:. Job Description . Install and configure computer (hardware, Software). . Supporting the day-to-day all users. . Assisting with network administration tasks. . Work on Windows Server Especially on the domain users. . Troubleshoot hardware and software faults and Replace hardware spare parts.

    • Education

    • Bachelor's Degree in Commerce and Business Administration

      Helwan University

      Jan 2013 - Jan 2017 - 4 yr

    • High School - Thanaweya Amma

      Altwfekia Althanaweya

      Jan 2013 

    Achievements

    . Certificate of completion in Microsoft Azure SQL authorized by Microsoft and offered through Coursera. Certificate of completion in Introduction to Linux Commands and Shell Scripting authorized by IBM and offered through Coursera. and offered through Coursera. . Certificate of completion in CCNA 200-301 Course authorized by Cisco from Eng-Ahmed Nabil. . Studied Information technology through self-education. . Studied MCSA through self-education. . Studied CompTIA A+ through self-education.

    Skills

    View More

    Languages

    • Arabic

      Fluent

    • English

      Intermediate

    Training & Certifications

    • Introduction to Linux Commands and Shell Scripting

      IBM - Coursera·2023

    • IBM Course: Hands-on Introduction to Linux Commands and Shell Scripting

      IBM - Coursera·2023

    • Microsoft Azure SQL

      Microsoft - Coursera·2022

    • Microsoft Azure SQL

      Microsoft - Coursera·2022

    • CCNA

      CISCO - Ahmed Nabil·2020

    • Certificate of completion in CCNA 200-301

      Course authorized by Cisco from Eng-Ahmed Nabil·2020

    • MCSA

      self education·2020

    • CompTIA A+

      CompTIA·2019
    Share this Profile