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Tamer Sobhy Shokry

Acting As Head of Operations at BNP PARIBAS BANK - Egypt

Maadi, Cairo, Egypt

Work Experience

  • Acting As Head of OperationsFull Time

    BNP PARIBAS BANK - Egypt

    Dec 2013 - Present -11 yrs, 6 months

    Egypt , Giza

    • Job Details:• Motivate and utilize Human Resources available towards maximum achievement of organizational goals. Plan ahead set objectives, set priorities and insure proper adherence to Bank’s procedures, as well as overall control of operations & subordinates. • Control the Branch expenses, and mutually approve and sign the expenditure entries belonging to the Branch, to ensure proper spending and reducing Bank's expenses. • Monitoring the cost of maintenance services to the bank branch, including the cleaning company, security company and plant care company. • Appraise, recognize, educate and coach his/her staff • Anticipate expected problems & errors to avoid their realization. • Perform monthly surprise cash count and inventory of blank drafts as well as undelivered check books to clients. • Responsible for purchase orders of stationary, office supplies and kitchen supplies for the bank branch. • Approval of supplier invoices checking the goods and services have been received to a satisfactory standard.
  • Uniteller (Supervisor)Full Time

    BNP PARIBAS BANK - Egypt

    Oct 2013 - Dec 2013 -2 months

    Egypt , Giza

    • Job Details:• Control safe shipments to branches or other banks, as appropriate • Monitor vault limit for related insurance • Custody keeping of secured items.
  • Retail Account Officer (Supervisor)Full Time

    BNP PARIBAS BANK - Egypt

    Feb 2008 - Sep 2013 -5 yrs, 7 months

    Egypt , Giza

    • Job Details:• Sell bank products and services to customers to achieve business targets. • Cross-sell other bank’s products and services to existing customers to maximize bank’s profitability. • Receive, handle and resolve customer complaints in a timely manner to maintain or increase customer satisfaction.
  • Member ServiceFull Time

    Nile Gold's Gym - Egypt

    Jan 2007 - Feb 2008 -1 yr, 1 month

    Egypt , Giza

    • Job Details:• Handling daily customer requests and complaints. • Manage and Train the customer service staff. • Supervise the whole place on equipments & maintenance. • Presenting monthly reports for Fitness Center. • Presenting monthly sales reports for all trainers.
  • Education

    • Bachelor's Degree in Finance

      Cairo University (CU)

      Jan 2002 - Jan 2006 - 4 yr

    Skills

    • Microsoft Word
    • Microsoft Powerpoint
    • Accounting
    • Banking Operations
    • Customer Service
    • Microsoft Excel
    • Sales
    • Microsoft Outlook
    • Cash Management
    • Microsoft Access

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Time Management

      Scitron Training & Consulting·2009
    • Certificate of training in Customer Service

      General Technology Institution·2008
    • Certificate of training in SPIN Selling Skills

      Huthwaite International·2008
    • Certificate of training in How to jump start your selling career seminar

      Dale Carnegie Training·2007
    • Certificate of training in Communication & Sales Skills

      Alico AIG·2006
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