
Tamer Sobhy Shokry
Acting As Head of Operations at BNP PARIBAS BANK - Egypt
Maadi, Cairo, EgyptWork Experience
Acting As Head of OperationsFull Time
BNP PARIBAS BANK - Egypt
Dec 2013 - Present -11 yrs, 6 months
Egypt , Giza
- Job Details:• Motivate and utilize Human Resources available towards maximum achievement of organizational goals. Plan ahead set objectives, set priorities and insure proper adherence to Bank’s procedures, as well as overall control of operations & subordinates. • Control the Branch expenses, and mutually approve and sign the expenditure entries belonging to the Branch, to ensure proper spending and reducing Bank's expenses. • Monitoring the cost of maintenance services to the bank branch, including the cleaning company, security company and plant care company. • Appraise, recognize, educate and coach his/her staff • Anticipate expected problems & errors to avoid their realization. • Perform monthly surprise cash count and inventory of blank drafts as well as undelivered check books to clients. • Responsible for purchase orders of stationary, office supplies and kitchen supplies for the bank branch. • Approval of supplier invoices checking the goods and services have been received to a satisfactory standard.
Uniteller (Supervisor)Full Time
BNP PARIBAS BANK - Egypt
Oct 2013 - Dec 2013 -2 months
Egypt , Giza
- Job Details:• Control safe shipments to branches or other banks, as appropriate • Monitor vault limit for related insurance • Custody keeping of secured items.
Retail Account Officer (Supervisor)Full Time
BNP PARIBAS BANK - Egypt
Feb 2008 - Sep 2013 -5 yrs, 7 months
Egypt , Giza
- Job Details:• Sell bank products and services to customers to achieve business targets. • Cross-sell other bank’s products and services to existing customers to maximize bank’s profitability. • Receive, handle and resolve customer complaints in a timely manner to maintain or increase customer satisfaction.
Member ServiceFull Time
Nile Gold's Gym - Egypt
Jan 2007 - Feb 2008 -1 yr, 1 month
Egypt , Giza
- Job Details:• Handling daily customer requests and complaints. • Manage and Train the customer service staff. • Supervise the whole place on equipments & maintenance. • Presenting monthly reports for Fitness Center. • Presenting monthly sales reports for all trainers.
Education
Bachelor's Degree in Finance
Cairo University (CU)Jan 2002 - Jan 2006 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Time Management
Scitron Training & Consulting·2009Certificate of training in Customer Service
General Technology Institution·2008Certificate of training in SPIN Selling Skills
Huthwaite International·2008Certificate of training in How to jump start your selling career seminar
Dale Carnegie Training·2007Certificate of training in Communication & Sales Skills
Alico AIG·2006