Tamer Tawfik Rofail

IT DirectorFull Time

Head Of Information TechnologyFull Time

• Job Details: Head of IT with a team of application senior specialist and an IT operation Manager to manage help desk and it specialists team  Made a full SWOT analysis for all of IT aspects in the group.  Redesigned the internal network in terms of infrastructure and IP scheme.  Reimplemented an old firewall to unlock its full potentials and hardening the security of the Group's information technology.  Helped in the design & implementation of a new mobile app for the group.  Helped in the design, implementation and testing of a new website for the group.  Managed an Odoo implementation and effectively helped in the project success after it was near failure and contract termination.  Updated the monthly report to make sure that informative and accurate data is presented to the CEO.  Helped in the IT procurement process by making policies and negotiating both prices and terms of payment.  Provided a new robust solution for cloud FTP hosting which minimized VPN traffic in a significant way.  Implemented a successful solution to reduce and limit paper printing for each department which had a huge impact on paper, ink and printer’s maintenance cost.

IT DirectorFull Time

• Job Details: Manage a team of 9 members, a security engineer, systems engineer, network engineer, 2 IT Specialist, 4 IT help disk.  successfully implementing SAP S/4 Hana by going through a multiphase project.  Starting Pre-acquire phase and negotiations until achieving a remarkable 55% discount on SAP licenses, then proceeding to hardware and software sizing including vendor pricing negotiations, and effectively helping in the preparation phase, the GAP analysis blueprint phase, till Realization phase pre-go-live.  Planning and achieving high availability infrastructure for all of the group companies (7).  Implementing a layer 7 NGFW (Palo alto) in HQ.  Leading full IT support for major projects as Itous HQ building, Gaza strip reconstruction, GIS buildings, Estadat projects, Rafah camps, Saint Catherine Camps and four farms.  Design, negotiate and procure all IT & light current equipment for new HQs and branches including Light current systems (CCTV & Public Address & Access Control) – Palo Alto firewalls – Data Center Preparation, Active & passive network component, servers, video analytics, VOIP, and Video conference meeting rooms.  Contributed effectively in ISO 9001:2015 certification.  Built an assets & inventory system to maintain actual records for all IT assets within group companies.  Developed an IT Policy, Procedures manual, and NDA for all employees.  Provided IT support for multi industry group companies (Building & Construction – Trading & Contracting – Tourism – Manufacturing – Real State – Agriculture – Exchange (  Successfully implemented a cutting edge technology all flash SAN Storage (NetApp) to support production servers for all group companies.