Tamer Said Hasaballah

Sales/Telesales ManagerFull Time

• Job Details:1) Oversee the achievement of performance targets and budgeted goals. 2) Manage daily operations of the call center including personnel, scheduling, training, reporting and outbound lead pipelines. 3) Define and coordinate sales training programs that enable staff to achieve their potential and support company objectives. 4) Where necessary, take required corrective/developmental action to remedy deficiencies. 5) Provide detailed and accurate sales reports and forecasting. 6) Work with direct reports to maintain excellent service level, monitor performance and ensure employee performance meets established metrics and benchmarks. 7) Implement, review, update call center policies and procedures. 8) Develop and coordinate telesales selling cycle and methodology. 9) Develop and implement business tactics to support organizational strategies and goals.

Sales ManagerFull Time

• Job Details:1. Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. 2. Responsible for the performance and development of the Account Executives. 3. Prepares action plans by individuals as well as by team for effective search of sales leads and prospects. 4. Initiates and coordinates development of action plans to penetrate new markets. 5. Assists in the development and implementation of marketing plans as needed. 6. Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance. 7. Provides timely feedback to senior management regarding performance. 8. Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. 9. Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives. 10. Creates and conducts proposal presentations and RFP responses. 11. Assists Account Executives in preparation of proposals and presentations. 12. Controls expenses to meet budget guidelines. 13. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. 14. Recruits, tests, and hires Account Executives based on criteria agreed upon by senior management.

Sales Account ManagerFull Time

• Job Details:1. Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members. 2. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. 3. Adjusts content of sales presentations by studying the type of each sales outlet. 4. Preparing Technical & Financial Offers for attending tenders. 5. Submits orders by referring to price lists and product literature. 6. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans. 7. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc. 8. Recommends changes in products, service, and policy by evaluating results and competitive developments. 9. Resolves customer complaints by investigating problems; developing solutions; preparing reports. 10. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.