
Tamer Gad Mohamed
Microsoft Technical Consultant (Freelance) at Microsoft Technical Consultant (Freelance)
Madinaty, Cairo, EgyptWork Experience
Infrastructure ConsultantFull Time
GV Developments
May 2021 - Present -4 yrs, 1 month
- Job Details:• Determine the scope of projects via consultation and investigation. • Analyze the strengths, weaknesses, and risks of existing project plans, as well as recommending improvements. • Identify project parameters and specifications. • Allocate personnel and resources to project tasks. • Collaborate across departments to set realistic project targets and timeframes. • Provide guidance and monitoring the progress made with each project stage. • Facilitate suitable interventions to prevent costly delays. • Present project progress updates to senior executives.
Technical Support ConsultantFull Time
Alviva Holdings
May 2019 - May 2021 -2 yrs
Egypt , Cairo
- Job Details:Communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products. • Responsible for managing the relationship with these customers and thoroughly documenting their cases. • pursue technical problems, involving broad and in-depth product knowledge by using collaboration and receiving mentoring assistance as needed
Account Manager / Microsoft Licensing SpecialistFull Time
Global Brands Group (GBG)
Jul 2018 - May 2019 -10 months
Egypt , Cairo
- Job Details:Support new business opportunities, and help/build and qualify opportunity pipeline. • Maintain product/solutions expertise of market trends in aligned technologies, including detailed understanding of competition. • Manage deal registration for Microsoft business. • Developing and selling licensing solutions by driving customer licensing proposals • Work closely with new clients and sales department in acquiring and prioritizing client’s IT requirements.
Technical Consultant (zoho)Full Time
SEGMA Technology (SegmaTek)
Jul 2017 - Aug 2018 -1 yr, 1 month
Egypt , Cairo
- Job Details:Working with clients to identify and remediate issues and technical risks early • Working closely with clients and implementation teams to develop technical solutions • Facilitating requirements gathering and user story creation • Supporting the development of technical, training, and business-related documentation • Designing, implementing, testing, and documenting functionality based on business requirements
Education
Bachelor's Degree in Computer Science
October 6 University (OU)Jan 1999 - Jan 2003 - 4 yr
High School - Thanaweya Amma
port said secondary schoolJan 1999
Skills
- Telecommunication
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Administration
- Internet
- Customer Service
- computer
- Telecommunication
- Technical Support
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Elementary Four Level of the General English Programmer
British Council·2014Elementary three Level of the General English Programmer
British Council·2013MCTS
Microsoft·2011HP APS
HP·2010MCSE
Microsoft·2008MCTS-Microsoft Exchange Server 2007: Configuration
Microsoft·2008Introduction to Installing and Managing Microsoft Exchange Server 2007
Raya Academy·2007Managing and Messaging Security using Microsoft Exchange Server 2007
Raya Academy·2007MCTS - Microsoft® System Center Operations Manager, Configuration
Microsoft·2007HP AIS
HP·2007Implementing HP ProLiant Servers
OMS·2006HP Blade System p-Class Solutions I Technologies, Planning& Development
OMS·2006MCSA
Microsoft·2005Site Administration & Security
VirgiTech·2004MCP
Microsoft·2004Programming Application
Microsoft·2003