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Tamer Gad Mohamed

Microsoft Technical Consultant (Freelance) at Microsoft Technical Consultant (Freelance)

Madinaty, Cairo, Egypt

Work Experience

  • Infrastructure ConsultantFull Time

    GV Developments

    May 2021 - Present -4 yrs, 1 month

    • Job Details:• Determine the scope of projects via consultation and investigation. • Analyze the strengths, weaknesses, and risks of existing project plans, as well as recommending improvements. • Identify project parameters and specifications. • Allocate personnel and resources to project tasks. • Collaborate across departments to set realistic project targets and timeframes. • Provide guidance and monitoring the progress made with each project stage. • Facilitate suitable interventions to prevent costly delays. • Present project progress updates to senior executives.
  • Technical Support ConsultantFull Time

    Alviva Holdings

    May 2019 - May 2021 -2 yrs

    Egypt , Cairo

    • Job Details:Communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products. • Responsible for managing the relationship with these customers and thoroughly documenting their cases. • pursue technical problems, involving broad and in-depth product knowledge by using collaboration and receiving mentoring assistance as needed
  • Account Manager / Microsoft Licensing SpecialistFull Time

    Global Brands Group (GBG)

    Jul 2018 - May 2019 -10 months

    Egypt , Cairo

    • Job Details:Support new business opportunities, and help/build and qualify opportunity pipeline. • Maintain product/solutions expertise of market trends in aligned technologies, including detailed understanding of competition. • Manage deal registration for Microsoft business. • Developing and selling licensing solutions by driving customer licensing proposals • Work closely with new clients and sales department in acquiring and prioritizing client’s IT requirements.
  • Technical Consultant (zoho)Full Time

    SEGMA Technology (SegmaTek)

    Jul 2017 - Aug 2018 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:Working with clients to identify and remediate issues and technical risks early • Working closely with clients and implementation teams to develop technical solutions • Facilitating requirements gathering and user story creation • Supporting the development of technical, training, and business-related documentation • Designing, implementing, testing, and documenting functionality based on business requirements
  • Education

    • Bachelor's Degree in Computer Science

      October 6 University (OU)

      Jan 1999 - Jan 2003 - 4 yr

    • High School - Thanaweya Amma

      port said secondary school

      Jan 1999 

    Skills

    • Telecommunication
    • Microsoft Office
    • Microsoft Excel
    • Microsoft Outlook
    • Administration
    • Internet
    • Customer Service
    • computer
    • Telecommunication
    • Technical Support
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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Elementary Four Level of the General English Programmer

      British Council·2014
    • Elementary three Level of the General English Programmer

      British Council·2013
    • MCTS

      Microsoft·2011
    • HP APS

      HP·2010
    • MCSE

      Microsoft·2008
    • MCTS-Microsoft Exchange Server 2007: Configuration

      Microsoft·2008
    • Introduction to Installing and Managing Microsoft Exchange Server 2007

      Raya Academy·2007
    • Managing and Messaging Security using Microsoft Exchange Server 2007

      Raya Academy·2007
    • MCTS - Microsoft® System Center Operations Manager, Configuration

      Microsoft·2007
    • HP AIS

      HP·2007
    • Implementing HP ProLiant Servers

      OMS·2006
    • HP Blade System p-Class Solutions I Technologies, Planning& Development

      OMS·2006
    • MCSA

      Microsoft·2005
    • Site Administration & Security

      VirgiTech·2004
    • MCP

      Microsoft·2004
    • Programming Application

      Microsoft·2003
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