Basic Info

Tamer Abed

12 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

• Freelance English tour guide at Freelance

Experience Details

• Freelance English tour guide

Tourism/Travel

Manager

- Lead the tourists Throughout their trip in the archeological and touristic sites and bazaars .
- Responsible for arranging their trip since arrival till departure.
- Make sure that they are fully satisfied and comfortable during their stay by checking on hotels, restaurants and transportation.


Company Details

Freelance

Cairo, Alexandria, Luxor and Aswan, Egypt

N/A

Travel and Tourism

N/A

Oct 2008 to present (8 years 2 months)
Teller at HSBC Bank

Experience Details

Teller

Banking

Entry Level

- Receive and pay LCY and FCY cash to customers (withdrawal and deposit)
- Handling cheques (House cheques, clearing cheques, cashier orders and demand drafts)
- Issuance of cashier orders and demand drafts
- Exchange foreign currency
- Scan and examine all foreign currency note received from customers
- Receive and process customer internal transfer and TMD instructions
- Receive customer application for telex transfers and verify them before sending to centralization
- Handling the branch’s ATM


Company Details

HSBC Bank (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Oct 2007 to Oct 2008 (1 year)
Freelance english tour guide at Freelance

Experience Details

Freelance english tour guide

Tourism/Travel

Experienced (Non-Manager)

- Lead the tourists Throughout their trip in the archeological and touristic sites and bazaars .
- Responsible for arranging their trip since arrival till departure.
- Make sure that they are fully satisfied and comfortable during their stay by checking on hotels and restaurants .


Company Details

Freelance

Egypt

11-50 employees

Travel and Tourism

N/A

Jan 2006 to Oct 2007 (1 year 9 months)
Telephone Operator at BP ( British Petroleum )

Experience Details

Telephone Operator

Customer Service/Support

Entry Level

Receive inquiries and emergency calls from foreign employees of the company and take the right action to help them, provide them with the information necessary and solve their problems quickly and effectively.


Company Details

BP ( British Petroleum ) (multinational)

Cairo, Egypt

101-500 employees

Oil and Gas

N/A

Jan 2005 to Jan 2006 (1 year)
Tele-marketer at Amecho Tech. Corporation

Experience Details

Tele-marketer

Marketing/PR/Advertising

Entry Level

Tele-marketing a new phone technology throughout USA , UK , And Australia and trying to close as much deals as possible .


Company Details

Amecho Tech. Corporation

Cairo, Egypt

101-500 employees

Marketing and Advertising

N/A

Jul 2004 to Jan 2005 (6 months)
Tele-marketer at Doha Sheraton

Experience Details

Tele-marketer

Marketing/PR/Advertising

Entry Level

Targeting people to get as many of them as possible subscribed in the hotel's health club by having them aware and updated with the seductive promotions and special offers , and managing old subscription renewals.


Company Details

Doha Sheraton (multinational)

Doha, Qatar

51-100 employees

Hospitality/Hotels

N/A

Jul 2002 to Sep 2002 (2 months)
Translator at Q-Link

Experience Details

Translator

Writing/Editorial

Entry Level

- carry out all translation assignments related to the Organization and it's contacts with other firms from english into arabic and vice versa.


Company Details

Q-Link

Doha, Qatar

51-100 employees

Telecommunications

N/A

Jul 2001 to Sep 2001 (2 months)

Education

Bachelor's Degeer in Tourist Guidance English Section

Education Details

Bachelor's Degeer

Tourist Guidance English Section

Helwan University, Egypt

B / Very Good / 75 - 85%

- Archaeology - Ancient Egyptian History And Language. - English Language. - French Language.

N/A

Helwan University
2000 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Aharm Language Schools

Qatar

2000

A / Excellent / 85 -100%

N/A

Al Aharm Language Schools
2000

Training and Courses

Training/Course Details

Master MOS 2010: Master Microsoft Office Specialist Certification 2010 (Word/Excel/PowerPoint/Outlook)

Mar 2016

Yat Learning Centers

N/A

Training/Course Details

English Language Conversation Course

Feb 2013

British Council

N/A

Training/Course Details

Adobe Photoshop

Jul 2005

Yat Learning Centers

N/A

Training/Course Details

Certified Microsoft Office Fundamentals (Word/Excel/PowerPoint/access)

Jan 2004

IBM World Trade Corporation - Egypt Branch

N/A

Training/Course Details

Certified Windows 2000 Fundamentals

Dec 2003

IBM World Trade Corporation - Egypt Branch

N/A

Training/Course Details

Italian language first level

Mar 2002

Italian cultural institution in Cairo

N/A

Training/Course Details

Windows 95

Aug 1998

Faculty of engineering – Cairo university

N/A

Training/Course Details

Tele - marketer

Sep 2002

Doha Sheraton (Doha-Qatar)

Targeting people to get as many of them as possible subscribed in the hotel's health club by having them aware and updated with the seductive promotions and special offers , and managing old subscriptions' renewals.

Training/Course Details

Translator

Sep 2001

Q- Link (Doha-Qatar)

Carry out all translation assignments related to the organization and its contacts with other firms from English into Arabic and vice versa.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopAdventures & ChallengesArabicArtAttending Events & PartiesBP ( British Petroleum )BankingBusiness-orientedCertified Microsoft Office Fundamentals (Word/Excel/PowerPoint/access)Certified Windows 2000 FundamentalsCinemaCooperationCreativityCustomer ServiceDancingDetails-orientedDisciplineDoha SheratonEditorialEnglishEnglish Language Conversation CourseEnthusiasmFlexibleFreelance English Tour GuideFriendshipHSBC BankHandles StressHanging Out With FriendsHonestyHospitalityHotelsInternetItalian Language First LevelJoggingMarketingMarketing And AdvertisingMaster MOS 2010: Master Microsoft Office Specialist Certification 2010 (Word/Excel/PowerPoint/Outlook)Microsoft OfficeMusicOil And GasPresenterReadingSupportSwimmingTele - MarketerTele-marketerTelecommunicationsTelephone OperatorTellerTennisTourismTourist Guidance English SectionTranslatorTravelTravel And TourismWindows 95Writing Freelance English Tour Guide

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Banking

Banking

: Expert

: Extreme - I love it!

:

Less than 1 year

Tourism

Tourism

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Advanced

: Medium

:

1-3 years

Tele-Marketer

Tele-Marketer

: Advanced

: Little

:

Less than 1 year

Key Skills

Business-oriented, Presenter, Flexible / Adaptive, Details-oriented, Handles Stress

Online Presence

https://www.facebook.com/tamer.alaa2

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