Tamer Sayed

Project Delivery ExecutiveFull Time

Cloud Engagement LeadFull Time

• Job Details:• Managing the Cloud Full Potential Project; overlooking the migration of on-perm servers to Microsoft Azure Cloud. • Following up on local resources and partners for milestones fulfilling. • Following up on vendors to guarantee SLA adherence. • Ensuring smooth landing on Azure platform with no business impact. • Verifying project costs and RoI are adhering to budgeted figures.

Area IT Services Manager Full Time

• Job Details:• Managing the IT Services across the North Africa Area. • Managing the suppliers and ensure service delivery against the agreed SLA. • Leading a team of 16 IT members including insourced and outsourced professionals. • Achievements: o Aligning the tactical and strategic IT plans to the business plans. o Delivering against multilevel SLA(s) and setting OLA(s) between the IT support teams. o Setting and delivering SIP(s) with strategic vendors. o Cost reduction via the implementation of Virtualization (VMWare) and Cloud Computing (MS Office 365). o Implementing ITIL principals throughout the IT department. o Proactive BCPs, Risk Analysis, and BIA aligned to the business requirements. o Managing Capex and Sallex budgets with 95% forecasting accuracy. o Delivering Global and Regional Projects:  Implementation of centralized Service Desk.  Migration of IBM Lotus Notes to Microsoft Office 365.  Implementation of SAP, including Warehouse Management live-tracking of materials and finished goods via Barcodes and RF-Scanners.  Implementation of Zscaler centralized proxies.  Implementation of Riverbed Steel Fusion mesh.