Tamer Adel Salem

Participating/Coordinating/Managing multiple IS Projects (Process Engineering, ERP implementation, Documents Management System, SAN storage, Blade Servers, VMWare, Backup Solutions, … etc) to be delivered in high standard, in a timely manner and in line with global standards, with ongoing local support SLA for all IS Services are met. Managing designing and planning of building up 2 new Datacenters Projects in Silicon Waha Technology Parks at Assuit and Borg Al-Arab venues. Planning IT dept. Budget and negotiating it with top Management. Define the IT service requirements; measure, manage the IT performance expectations of the business, explaining the ROI of providing IT solutions. Developing IT OLA and define IT policies and procedures manual. Managing the SLAs and support contracts with the vendors and ensure they meet ITIDA business requirements.