Tamer Mohamed Nour

Sales and marketing industry division country managerFull Time

• Job Details:Spearheaded process automation evaluation and market digitalization in adherence to competitive analysis within markets and across service lines. Enhanced brand image of company to increase market presence and brand recognition and implemented effective sales and services roadmaps for new initiatives. Supervised and drove team engagement of around 67 head count and keep members on course to meet and exceed organizational goals. Organized and maintained corporate sponsorships and worked with industry thought leaders to expand public relations. Participated with VP team cross divisions and CEO on company's campaigns for Industry business development.

Service and training managerFull Time

• Job Details:Envisioned industry customers’ requirements, built trust, and earned sustained credibility with internal and external clientele provide added value service. Administered overall recruitment procedure and oversaw staff development through in-depth trainings, workshops, seminars to establish high performance skilled team. Reduced errors and maximize customer satisfaction by following quality standards and procedures. Collaborated with team to define business requirements for organizational processes and achieved productivity standards adherence regulatory compliance with successful implementation of ISO 19001. Key Contributions: • Implemented SAP ERP to manager service operation and increase team productivity above 80% and achieved cost saving measures of 7% • Oversaw process and procedures and document workflows for current and future process steps increase revenue streams in 3 years to reach 7M EUR. • Received award for Best practice for installed base gathering in the region • Managed industrial-academic competition among 26 universities “INDAC” in two consecutive years to boost industrial knowledge among undergraduates and deliver innovative projects to industry.