Tamer Fouad Mohamed

International Sales Supervisor Full Time

• Job Details:Role Purpose *Carry out the company's vision and guidelines in maintaining a high level of supervising international sales operation and activities, achieved agreed business objectives, assisting in planning international sales activities, expanding and developing new markets in addition to achieving department targets. Essence of Role/Key Accountabilities 1. Customer Care: (internal / External)  Handling clients' inquiries and complaints.  Communicate effectively with international agents and other departments in order to provide the required after and before sales service.  Travelling abroad ”KSA, UAE, Qatar, Kuwait” to provide excellent knowledge of all products, offers and promotions for all our international agent’s staff.  Attain overall understanding of agent’s setup to understand possible areas of strengths and improvements to help achieve their targets.  Assist in reviewing, negotiating and modifying agent’s contract to enable smooth flow of business and delivering maximum business result.  Assist in managing, training and motivating direct reporting staff according to company vision, strategy and policy.  Implementing and maintaining the friendly expert attitude with all international agents and clients at all times. 2. Sales:  Supervise planning and implementation of international sales strategy and activities consistent with overall business objectives.  Supervise, assist in planning and developing international sales through agents and other relevant sales methods.  Assist in expanding current business by optimum utilization of current channels in existing markets.  Assist in composing, reviewing and monitoring agent’s marketing plan.  Travelling abroad to participate and supervise all exhibitions in all agent’s countries “Kuwait, KSA, UAE and Qatar”.  Participate in designing manual sales procedures.  Fully support to our international agents to achieve the agreed sales targets for all our different projects. 3. Operation:  Supervise international sales operations, related administrative services and support functions with the assigned sales territory area across different projects.  Oversee and assist with closing deals and related paperwork.  Maintain accurate records of all aspects related to international sales.  Periodically review career goals and carry out performance appraisals for direct reporting staff.  Supervise performance for assigned projects, highlighting problem area and area for improvement. Monitor closely actual expenditure Vs. allocated agreed international sales budget. Role Dimension. Typical Outputs  Ability to travel abroad.  Sales and Customer focused.  Presentable, Self-motivated, work oriented.  Ability to work under pressure.  Teamwork oriented.  Self disciplined.  Excellent Negotiation and communication skills.  Excellent PC skills knowledge.