Tamer Lithey

Store ManagerFull Time

• Job Details:An Apple product sales branch manager oversees the day-to-day operations of an an authorized reseller store that carries Apple products. Their tasks can be broadly categorized into leadership, sales, and operational areas, Leadership: Team Management: train, motivate, and coach a team of salespeople to achieve sales targets and provide excellent customer service. Set Goals and KPIs: Establish branch sales targets, customer satisfaction benchmarks, and other key performance indicators (KPIs) to measure success. Create a Positive Work Environment: Foster a collaborative and results-oriented work atmosphere within the branch. Sales: Develop Sales Strategies: Implement Apple's sales strategies and tailor them to the local market to maximize product sales. Meet Sales Targets: Ensure the branch consistently meets or exceeds Apple's sales targets for iPhones, iPads, Macs, and other products. Upselling and Cross-Selling: Train and motivate staff to effectively upsell and cross-sell Apple products and accessories. Operations, Inventory: Management: Maintain optimal stock levels to meet customer demand Store Operations: Oversee the smooth running of the store, including scheduling, cash flow, and adherence to Apple's retail standards. Customer Service: Ensure exceptional customer service by resolving customer queries, handling complaints, and facilitating product returns or exchanges. Additionally: Stay up-todate on Apple's latest product releases and features to effectively promote them to customers. Collaborate with marketing teams to implement promotional campaigns and in-store events. Track sales data and analyze customer trends to identify areas for improvement. This is a general overview, and the specific tasks of an Apple product sales branch manager may vary depending on the store size, location, and company policies.