Tamer Hussien

Acting as a Team Leader at Centro Global Solutions

Maadi, Cairo, Egypt

Concentrix

Oct 2019 - Present -5 yrs, 8 months

Egypt , Giza

Centro global solutions

Nov 2015 - Oct 2019 -3 yrs, 11 months

Egypt

Job Details:*Preparing and finalizing the Unit reports. *Reporting different performance figures to the Unit management team. *Analyzing different performance figures on weekly, monthly, quarterly and annual basis.

Centro Global Solutions

Oct 2012 - Present -12 yrs, 8 months

Egypt , Cairo

Job Details:*Answer Customer Inquiry *Handle and resolve customer inquiry *Maintain and update customer database *Set up new customers accounts *Cancel accounts *Inform Customers of deals and promotions *Handling Team Reports (Side Task) Acting as a TL delegate on Customer Service team and Marketing team

Stream Global Services

Mar 2009 - Oct 2012 -3 yrs, 7 months

Egypt , Cairo

Job Details:*Answer Customer Inquiry *Handle and resolve customer inquiry *Maintain and update customer database *Communicate and coordinate with internal departments *Set up new customers accounts *Cancel or upgrade accounts *Inform Customers of deals and promotions

Computer Science and Administration in Computer Science
Modern Academy for Engineering and Technology (MIS)
Jan 2013 - Jan 2008 - 60 Month
High School - Thanaweya Amma
AL sbaheen language School
Jan 2012