Tamer Hani Khairy

Accounts Relations ManagerFull Time

• Job Details:Main Tasks, Duties & Accountabilities: - Taking care of Corporate business ( International and Local Pharmaceutical Companies ) in Dubai , KSA & Egypt - Determining client needs and suggesting suitable travel packages. - Act with courtesy, speed and efficiency to build positive customer relationships - Provide the highest level of customer care at all times - Solve any problems arising in accounts. - Working on domestic and international travel arrangements, which include: air, hotel, rail, ground transportation, etc.) - Handling all land arrangements for (meetings, conferences, Leisure & incentives) groups ranging from 15 to 700 passengers - Complete and submit on time all documentation and information (e.g. sales analysis and weekly timesheets) as required ensuring the smooth running of the department and the company. - Remove barriers to developing business. - Involve in team responsibilities. - Arrange payments & invoices to accounting department and for the Accounts I’m dealing with and for the different Suppliers as well. - Take on the role of a Tour Leader for groups according to work requirements for leisure & Incentive Groups - Representing the company in national and international exhibitions.

Outbound ManagerFull Time

• Job Details:Tasks, Duties & Accountabilities: - Drive and increase sales in the department and monitor sales results against Targets on a daily, weekly, quarterly basis and respond appropriately. - Complete a weekly and daily plan of staff duties in order of priority to achieve good customer service, sales targets and housekeeping standards - Analyze and classify risks and investments to determine their potential impacts on the company. - Coordinate between staff and branch. - Solve problems with work, staff, sales, suppliers and between groups. - Solve any problems arising in accounts. - Review new products. - Control and plan work flow & Schedule Staff rosters. - Ensure department layout plans are completed to agreed timescales - Revise contracts with suppliers. - Draw up monthly report about department activities. - Hold regular staff meeting to brief employees about work progress. - Conduct visits to some customers and A/L. - Control and authorize all expenditure charged directly to the department within authority levels established. - Ensure adherence to audit policies and correct audit procedures. - Provide and ensure that excellent customer service is delivered at all times - Network within communities to find and attract new business in coordination with Sales Manager - Establish and maintain relationships with individual and business customers, and provide assistance with problems these customers may encounter. - Set right prices in dealings with clients. - Plan, direct, and coordinate the activities of employees in department. - Ensure that staff appearance and conduct are maintained to Company standards as detailed in the Procedures Manual. - Complete and submit on time all documentation and information (e.g. sales analysis and weekly timesheets) as required ensuring the smooth running of the department and the company. - Remove barriers to developing business & involve in team responsibilities. - Take on the role of a Tour Leader for groups according to work requirements for leisure & Incentive Groups - Representing the company in national and international exhibitions.

Senior Travel CounsellorFull Time

• Job Details:- Using market research information to guide decisions - Contracting with all different suppliers (Hotels, Bus Company, restaurants) providing pricing information - Liaising with coach operators, airlines, hoteliers and tour operator using market research information to guide decisions. - Assist clients in finding travel package deals for their needs - Handling all land arrangements for outgoing (meetings, conferences, Leisure & incentives) groups ranging from 15 to 700 passengers - Arrange payments & invoices to accounting department - Negotiating and reviewing the seasonal rates with overseas suppliers. - Book domestic and international reservations for hotel and car rentals - Secure new client sales and retention through customer service provided - Take on the role of a Tour Leader for groups according to work requirements for leisure & Incentive Group - Adhere to all operations, quality and secure procedures - Representing the company in national and international exhibitions.