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Tamer Hanafy Mahmoud

E-commerce Deputy Manager at IKEA

Hadayek October, Giza, Egypt

Work Experience

  • E-commerce Deputy ManagerFull Time

    IKEA

    Jul 2016 - Present -8 yrs, 11 months

    Egypt

    • E-commerce Trading ManagerFull Time

      eXtra electronics biggest electronics company in saudi arabia

      Apr 2012 - Jun 2016 -4 yrs, 2 months

      • Field Operations ManagerFull Time

        Metro Cash and Carry

        May 2010 - Apr 2012 -1 yr, 11 months

        • Regional ManagerFull Time

          Vodafone Egypt ( Franchise Partner )

          May 2006 - Apr 2010 -3 yrs, 11 months

          • Education

            • Bachelor's Degree in commerce and business administration

              Helwan University

              Jan 1998 

            Achievements

            At Ikea Saudi Arabia • Achieve 115M FY17 & FY18 110% of assigned budget • Decrease the oversold orders for e-commerce orders from 30% of Total cancellation to only 10% Which increase revenue by 1M Saudi Riyal • Reduce Delivery Lead time from 20 to 5 days • Increase Email Newsletter revenue by 75% • Open New 11 cities for Delivery which add up 2M to 2017 Budget @extra Achievements • Proven track record of Development of online brand budget and commercial. Key Performance Indicator 2014 2015 Sales Growth Rate 186% 154% Customers Growth Rate 114% 183% Mega Sale Growth Rate 230% 480% • Responsible for day-to-day website performance and monitoring. Making appropriate recommendations and develop action plans. • In 2015 Add 2 families to the website and modify the continent of 4 categories

            Skills

            • Digital Marketing
            • Business Analysis
            • Google Analytics
            • Adobe Analytics
            • Oracle
            • CRM
            • Microsoft Power BI

            Languages

            • English

              Fluent
            • Arabic

              Fluent

            Training & Certifications

            • Choosing an E-commerce Platform for Developers

              LinkedIn Learning·2020
            • Digital Business analysis

              LinkedIn Learning·2020
            •  OMCA certiefaction for online Marketing Associate

              OMCA for online Marketing Associate·2019
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