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Farouk Farouk

Head Of Department at SAMSUNG SDS GLOBAL EGYPT L.L.C

Rehab City, Cairo, Egypt

Work Experience

  • Head Of DepartmentFull Time

    SAMSUNG SDS GLOBAL EGYPT L.L.C

    Sep 2023 - Present -1 yr, 10 months

    Egypt , Cairo

    • Job Details:Country Head of Sales o Managing Global Strategic Accounts with high focus on the consumer industry. o Leads, directs and controls the Key Account Sales Channel of a Country. o Responsible for the overall national Key Account Management strategy, across and in alignment with all Business units and vertical strategies securing the successful implementation. o Development and selling of (value) solutions in coordination with the industry. Champions / Solution Centers and by national sales teams. Sets targets and controls Key Account performance within the region / country (GP and volume) and initiates / supports corrective actions in case of target deviation. o Optimized sales processes and identified customer pain points; reduced lead-time by 25% and improved customer satisfaction by 30%. o Spearheaded the Key Account Sales Channel and grew revenue by 40% YoY through strategic planning, budgeting and implementation of data-driven tactics o Direct involvement in significant sales / retention cycles.
  • Regional Key Account managerFull Time

    Kuehne+Nagel

    Sep 2021 - Dec 2022 -1 yr, 3 months

    Egypt , Cairo

    • Job Details:MEA Regional Key Account Manager (Middle East & Africa) o Managing Global Strategic Accounts with high focus on the consumer industry. o Leads, directs and controls the Key Account Sales Channel of a Region / Country. o Optimized sales processes and identified customer pain points; reduced lead-time by 25% and improved customer satisfaction by 30%. o Spearheaded the Key Account Sales Channel and grew revenue by 40% YoY through strategic planning, budgeting and implementation of data-driven tactics o Managed a process re-engineering project to improve and consolidate end-to-end service processes; o Responsible for the overall regional / national Key Account Management strategy, across and in alignment with all Business units and vertical strategies securing the successful implementation. o Leads and coaches Regional/National Industry Champions and Key Account Managers including disciplinary responsibilities. o Key account portfolio management and target alignments per industry in cooperation with Corporate Sales, based on approved key account plans (aligned with BU’s, countries and budget). o Sets targets and controls Key Account performance within the region / country (GP and volume) and initiates / supports corrective actions in case of target deviation. o Direct involvement in significant sales / retention cycles. o Development and selling of (value) solutions in coordination with the Industry Champions / Solution Centers and by regional / national sales teams. __________________________________________________________
  • Export Sales ManagerFull Time

    CMA CGM EGYPT

    Jan 2018 - Jul 2020 -2 yrs, 6 months

    • APL Egypt LLC

      • Export Sales ManagerFull Time

        Jan 2008 - Dec 2017 -9 yrs, 11 months

        Egypt , Cairo

        • Customer Service SupervisorFull Time

          Jan 1999 - Dec 2007 -8 yrs, 11 months

          Egypt , Cairo

          Education

          • Master's Degree in Internationla Transport & Logistic

            Arab Academy for Science, Technology and Maritime Transport (AAST)

            Jan 2012 

          Skills

          Languages

          • English

            Fluent
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