
Farouk Farouk
Head Of Department at SAMSUNG SDS GLOBAL EGYPT L.L.C
Rehab City, Cairo, EgyptWork Experience
Head Of DepartmentFull Time
SAMSUNG SDS GLOBAL EGYPT L.L.C
Sep 2023 - Present -1 yr, 10 months
Egypt , Cairo
- Job Details:Country Head of Sales o Managing Global Strategic Accounts with high focus on the consumer industry. o Leads, directs and controls the Key Account Sales Channel of a Country. o Responsible for the overall national Key Account Management strategy, across and in alignment with all Business units and vertical strategies securing the successful implementation. o Development and selling of (value) solutions in coordination with the industry. Champions / Solution Centers and by national sales teams. Sets targets and controls Key Account performance within the region / country (GP and volume) and initiates / supports corrective actions in case of target deviation. o Optimized sales processes and identified customer pain points; reduced lead-time by 25% and improved customer satisfaction by 30%. o Spearheaded the Key Account Sales Channel and grew revenue by 40% YoY through strategic planning, budgeting and implementation of data-driven tactics o Direct involvement in significant sales / retention cycles.
Regional Key Account managerFull Time
Kuehne+Nagel
Sep 2021 - Dec 2022 -1 yr, 3 months
Egypt , Cairo
- Job Details:MEA Regional Key Account Manager (Middle East & Africa) o Managing Global Strategic Accounts with high focus on the consumer industry. o Leads, directs and controls the Key Account Sales Channel of a Region / Country. o Optimized sales processes and identified customer pain points; reduced lead-time by 25% and improved customer satisfaction by 30%. o Spearheaded the Key Account Sales Channel and grew revenue by 40% YoY through strategic planning, budgeting and implementation of data-driven tactics o Managed a process re-engineering project to improve and consolidate end-to-end service processes; o Responsible for the overall regional / national Key Account Management strategy, across and in alignment with all Business units and vertical strategies securing the successful implementation. o Leads and coaches Regional/National Industry Champions and Key Account Managers including disciplinary responsibilities. o Key account portfolio management and target alignments per industry in cooperation with Corporate Sales, based on approved key account plans (aligned with BU’s, countries and budget). o Sets targets and controls Key Account performance within the region / country (GP and volume) and initiates / supports corrective actions in case of target deviation. o Direct involvement in significant sales / retention cycles. o Development and selling of (value) solutions in coordination with the Industry Champions / Solution Centers and by regional / national sales teams. __________________________________________________________
Education
Master's Degree in Internationla Transport & Logistic
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2012