TE
Tamer Elbadry
Customer Care Manager at HDG
Hadayek Alkobba, Cairo, EgyptWork Experience
Operations SupervisorFull Time
Egygab
Jun 2019 - Present -6 yrs
- Job Details:Ensuring financial targets and other agreed targets are set and are met by all Managers • Ensuring new business/sales activities secure additional funding and commercial finance in line with strategic aims • Ensuring marketing activities support the securing of new business, the engagement of learners, raising brand awareness and driving public relations • Reviewing operating processes and procedures to ascertain if they are successful and if not, devise alternatives through the ISO system improvement process • Keeping employees motivated and organizing appropriate training and development in line with the company succession plan and training matrix • Ensuring the business operates within the company's mission statement and values • Driving customer satisfaction and reporting any issues to the Board • Ensuring Legislation is adhered to including though not exhaustive: Health and Safety, Data Protection, Employment Law, Corporate Governance • Working with all Managers to get the best performance from employees
Education
Bachelor's Degree in Tourism
Helwan UniversityJan 1999
Languages
English
Advanced