Tamer El Deeb

Freelance Consultant Strategy, Business Development and ProcessFreelance / Project

• Job Details:1. Organizational Strategy Facilitate corporate strategy and collaborate with Executive Management in the preparation of the organization Bal-anced Scorecard/ key performance indicators- KPIs that are aligned with the Vision and Objectives. Set the milestones for measuring the achievement of these KPIs; and cascade the organization KPIs from the organizational level, across and between functions, down to the operational and individual levels. 2. Performance Management System Oversee and direct the translation of organization strategic goals and objectives into annual departmental Business plans; collaborate with the organization’s departments and functions to ensure that the performance management sys-tem is optimized and that employee performance is properly measured. 3. Organizational Performance Review Monitor the internal and external environment including resources and capabilities, expectations and satisfaction level, and activities in areas of services or products; conduct analysis of organizational performance based on analysis of in-ternal strengths and weaknesses, and external opportunities and threats. 4. Business Growth & Innovation Support innovation in the organization and ensure that it has the capabilities and resources to develop innovative ideas, processes, and services Handling all M&A projects in various geographical areas as well as new company establishment process.

Manager, Sales Operation & Back OfficeFull Time

• Job Details:• General Responsibilities o Manage the Sales Operations Systems to guarantee smooth operations including commission planning and staff development. o Owns the commission generation cycle and applies all measure to enhance its production and guarantees no impact on Distribution & Sales Channel Members payments to meet business committed SLAs. o Ensure a professional relationship with internal and external customers on the different flows (DCM Management, Contracts Cycle, and Reporting) to grantee accurate data collection. o Ensure proper security controls over the sales operations system to protect from any uncontrolled changes by applying the necessary rules. o Take all measures to ensure securing accurate commission payments by applying proper SOX controls on the operational procedures in coordination with the Auditing Department. o Support business strategic vision & growth plans with operational needs. . • Management of the processes and resources o Ensure timely production of the various commissions payments on time by maintaining their relevant production plans and maintaining the continuity with other systems and data providers. o Set the reporting functions objectives & KPIs that supports the strategic business objectives. o Master the quality of service depending on the commission objectives and the budget constrains taking in mind the increase of the added value of the service. o Contribute to the evolutions of processes and tools and propose solutions adapted to the needs of the Sales Department. o Anticipate the risks of modifications or projects and cover them. o Ensure proper individual development plans of the team that would increase their skills and allow fulfilling their job responsibilities efficiently. • Operational scope o Supervise the process of data collection and grantee good data insertion and the readiness of the different databases. o Supervise the processes of commission payment, contract collection and data extraction depending on the waited frequency. o Supervise the process of DCM data collection & registration. o Design and regularly adapt the sales operations policy, processes & procedures to ensure SOX controls compliance & successful internal or external audit. o Liaise with Data Providers (DW, VAS Operations, Finance, etc.) for communicating the operational requirements that secures smooth operations and production of commission on time. • Communication and reporting o Give to the internal and external customers the results of the different processes while respecting the validated rules and frequency and on an appropriate format. o Supervise the production and the give off of the performance reporting. o Communicate timely and proper information in case of out of line situations with details of the reasons, impacts and time of solution. o Provide top management regular and proactive necessary reports on quality of service, KPIs, function needs & challenges that supports strategic business visions & growth plans.

Consumer Sales Operation Assistant ManagerFull Time

• Job Details:• Budget Preparation and Control o Prepare the departmental assumptions and requirements, including the direct cost (commissions and incentives) and the operating expenses (overheads) and set the budget in accordance with Finance. o Provide recommendations and support to business cases. o Controlling the budget by preparing detailed analysis of monthly cost center statements providing a monthly commentary on variances. o Manage all cross-functional issues with other departments (Marketing, Finance and information Technology). o Supporting Strategy department in setting strategic plan affecting consumer sales channel. • Reporting and analysis o Preparing daily scorecards. o Preparing weekly trade review presentation. o Preparation & presentation of quarterly & annual performance review to top management. o Calculating the channel fill on daily basis. o Preparing E top-up performance report. o Bill payments & Sim Swap reports o Setup the monthly quota for our Dealers. o Fulfillment of Indirect sales channel reporting requirements. o Support all the consumer sales channel (Agents team, Dealers team, Trade Key Accounts and Strategic accounts) by providing them all data and analysis needed. • Incentive Management o Receive, count and validate all contracts activated on monthly basis. o Enter all received contracts on our commission system. o Calculate and deliver all commissions and incentives related to the trade on monthly & quarterly basis. o Creating a detailed database for all payments in addition to maintaining the archiving system o Controlling the stock.