Tamer Sayed Ibrahim Abdelghany
Customer Experience Specialist
6th of October, Giza, EgyptWork Experience
Crises Managment SpecialistPart Time
Emirates Airline
Feb 2020 - Mar 2021 -1 yr, 1 month
- Job Details:In charge of implementing a system to manage and follow up on the Unexpected Covid Pandemic that strongly impacted the ongoing Operations and Aviation flow. That included personal like cabin crew and equipment like Aircrafts to maintain the licenses as per GCAA and IATa regulations and requirments.
Education
Bachelor's Degree in Applied Arts
Helwan UniversityJan 1999
Achievements
AWARDS RECIEVED FROM EMIRATES AIRLINE • Certificate of Achievement for Excellent Performance • Star Award for going beyond duty line • Star Award for managing a high alert incident • Star Award for leading a team during extremely stressful conditions • Star Award for dedication to the job • Star Award for Crisis management during Covid-19 PROJECTS I WAS INVOLVED IN CREATING • My Flight Performance Cabin Crew appraisal evaluation tool to monitor crew performance and their progress • Our Future Leaders Line Program A system used to shadow and assist new leaders on board to put theoretical education into practice and evaluate their progress • Catering Waste Control Evaluation system for recording most / least popular catering products on board to control waste • Covid-19 Status Internal system to monitor and track cabin crew health status during operation and their vaccination update
Skills
Languages
Arabic
FluentEnglish
Fluent