
Tamer Abdalla
Assistant Development Manager SMEs / Corporate at Archer Finance Leasing
New Cairo, Cairo, EgyptWork Experience
Assistant Development Manager SMEs / CorporateFull Time
- Job Details:• Conducts periodic client calls /site visits and document client calls with the frequency indicated in the credit analysis section. • Maintains customer loyalty and promote brand identify by providing excellent customer service via regular updates and reviews on bank’s range of financial products as well as customers’ financial needs. • Conducts marketing calls to screen the market and approach potential relationships. • Identifies expansion opportunities with existing clientele base to achieve portfolio growth. • Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner and any other assigned tasks.
Customer Relationship OfficerFull Time
Emirates Islamic Bank
Feb 2020 - Jun 2021 -1 yr, 4 months
United Arab Emirates , Al Ain
- Job Details:• Identifying and pursuing new business opportunities with potential clients. • Conducting financial assessments to understand clients’ needs and risk tolerance. • Providing financial advice and recommending appropriate banking products. • Ensuring compliance with banking regulations and policies. • Building and maintaining strong, long-lasting customer relationships
Customer Relation OfficerFull Time
- Job Details:• worked closely with sales and other departments to update all customer service policies to make them more effective • Create and enforce plans that will help meet the needs of customers • Build long-term relationships with clients and customers • Work quickly to address and resolve customer issues • Notify the sales team of new sales and cross-selling opportunities • Become familiar with the competition to stay ahead of them • Encourage high-sales and good customer service practices • Create strategies and work with clients to boost their brand • Help promote and maintain a positive bank image
Education
Bachelor's Degree in Business
Advanced Studies Academy – CairoJan 1997 - Jan 2001 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Advanced