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Tamer Abdalla

Assistant Development Manager SMEs / Corporate at Archer Finance Leasing

New Cairo, Cairo, Egypt

Work Experience

  • Assistant Development Manager SMEs / CorporateFull Time

    Archer Finance Leasing

    Oct 2021 - Present -3 yrs, 8 months

    Egypt , Cairo

    • Job Details:• Conducts periodic client calls /site visits and document client calls with the frequency indicated in the credit analysis section. • Maintains customer loyalty and promote brand identify by providing excellent customer service via regular updates and reviews on bank’s range of financial products as well as customers’ financial needs. • Conducts marketing calls to screen the market and approach potential relationships. • Identifies expansion opportunities with existing clientele base to achieve portfolio growth. • Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner and any other assigned tasks.
  • Customer Relationship OfficerFull Time

    Emirates Islamic Bank

    Feb 2020 - Jun 2021 -1 yr, 4 months

    United Arab Emirates , Al Ain

    • Job Details:• Identifying and pursuing new business opportunities with potential clients. • Conducting financial assessments to understand clients’ needs and risk tolerance. • Providing financial advice and recommending appropriate banking products. • Ensuring compliance with banking regulations and policies. • Building and maintaining strong, long-lasting customer relationships
  • Customer Relation OfficerFull Time

    First Abu Dhabi Bank- Fab

    Jun 2015 - Jan 2020 -4 yrs, 7 months

    Egypt , Cairo

    • Job Details:• worked closely with sales and other departments to update all customer service policies to make them more effective • Create and enforce plans that will help meet the needs of customers • Build long-term relationships with clients and customers • Work quickly to address and resolve customer issues • Notify the sales team of new sales and cross-selling opportunities • Become familiar with the competition to stay ahead of them • Encourage high-sales and good customer service practices • Create strategies and work with clients to boost their brand • Help promote and maintain a positive bank image
  • Education

    • Bachelor's Degree in Business

      Advanced Studies Academy – Cairo

      Jan 1997 - Jan 2001 - 4 yr

    Skills

    • computer
    • Customer Service

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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