Taleb ABDALLAH Elwan

IT Support ManagerFull Time

• Job Details: IT support manager. & Business Consultant Duties and Responsibilities: 1. Performing maintenance ,installation & upgrade for Arab Bank different applications such as deposits, bills ,foreign exchange system ,transfers ,bills of collection ,post system , letter of guarantee ,facilities system, letter of credit reconciliation system ,expenses system & safety deposit boxes system 2. Performing all duties of Business Consultant such as plan work map in accordance with technology professional techniques. 3. Working hard to achieve self-learning goal in the most efficient possible mean. 4. World wide support & consultation for different types of customers. 5. Support & offer advice to other colleagues in the department. 6. Training new IT& Business staff. 7. Taking part in making decisions & solutions for all applications enhancement in Arab Bank & Al-Bazaz Group, locally & worldwide whenever it is needed. 8. Making sure that all applications work smoothly & efficiently in addition to achieve best coordination to fulfill all needs of departments & branches in the shortest possible time. 9. Responsible for the effective operation of information technology services and support across the organization, this individual oversees IT& Business project management, resource management, supervision of staff, as well as communication with executive team, business unit leaders, and end users. 10. The Business Consultant & IT Manager is also responsible for IT strategic and tactical planning, as well as identifying selecting and deploying the appropriate technology resources that will support corporate goals and objectives. Plan, develop, and manage all IT services, systems, and support throughout the enterprise.