
taha Gamal Abd EL Nasser kook
Taha Kook (MBA)
Dubai, United Arab EmiratesWork Experience
Sales Export Manager Full Time
- Job Details:1.Responsible for following the Account Management strategies in coordination with other functions (Project Management, Marketing, Sales and Brand Management & Production) to meet corporate strategic objectives. 2.Production, delivery and ongoing monitoring of the company’s Account management strategy to meet company objectives and changing market opportunities. 3.Ensure delivery of company sales and revenue targets for serviced clients. 4.Collaborate with the marketing, brand management, project management and client service functions to deliver a complete customer experience. 5.Retain and grow served portfolios through improved customer satisfaction. Ensure that all customer accounts are handled within the requirements and to the standards set and resolve escalated concerns to client satisfaction while taking preventive actions & periodical measures. 6.Perform sales analysis and periodical researches to discover opportunities and identify points of strengths and of weaknesses. 7.Manage Key accounts to guarantee customer retention and cooperation expansion (upselling). 8.Monitor the sales team’s activities and assess their performance. 9.Deliver periodic reports to account management heads about the sales team activities and sales figures. 10.Track all stages of the sales process and sales funnels from identification of leads coming from the marketing department, to following up prospecting calls to key clients. 11.Ensure flow of accurate information about the industry & competitors from the marketing department that allows informed decision making.
Senior Sales Executive & Account ManagerFull Time
- Job Details:Responsible for following the Account Management strategies in coordination with other functions (Project Management, Marketing, Sales and Brand Management & Production) to meet corporate strategic objectives. Production, delivery and ongoing monitoring of the company’s Account management strategy to meet company objectives and changing market opportunities. Ensure delivery of company sales and revenue targets for serviced clients. Collaborate with the marketing, brand management, project management and client service functions to deliver a complete customer experience. Retain and grow served portfolios through improved customer satisfaction. Ensure that all customer accounts are handled within the requirements and to the standards set and resolve escalated concerns to client satisfaction while taking preventive actions & periodical measures. Perform sales analysis and periodical researches to discover opportunities and identify points of strengths and of weaknesses. Manage Key accounts to guarantee customer retention and cooperation expansion (upselling). Monitor the sales team’s activities and assess their performance. Deliver periodic reports to account management heads about the sales team activities and sales figures. Track all stages of the sales process and sales funnels from identification of leads coming from the marketing department, to following up prospecting calls to key clients. Ensure flow of accurate information about the industry & competitors from the marketing department that allows informed decision making.
Part Timer Senior Sales ExecutiveFull Time
B-plus for training and recruitment
May 2013 - Jan 2014 -8 months
Egypt , Cairo
- Job Details:To be proactive with locating and developing new business in line with the revenue and sales through the appropriate media To ensure all opportunities are taken to promote products to our customers and to increase the client base To manage special projects under the direction of the Director of Sales To host any promotion events or external site as required by the Director of Sales To obtain 12 sales appointments per week both out of the office and in house Be aware of the key trends in the market and take appropriate action Organize corporate sales promotional initiatives Encourage full usage of all facilities to maximize sales Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue Entertain prospective clients where appropriate Follow the corporate strategies set by the Revenue Manager Ensure that the Finance department is given accurate information for billing if required To provide support and coaching to new team members within Sales Team
Senior Sales Executive / Assistant Center DirecFull Time
- Job Details:Conducts sales activities from initial inquiry through enrollment Maintains positive customer relations and ensures maximum Customer satisfaction from enrollment to renewal. Ensures the implementation of the Berlitz Learning Cycle Maximizes course completion and customer re-enrollment. Motivates Language Center team to develop and maintain a customer focused attitude. Promotes open communication within the Language Center. Responsible for the integrity of operational data and reports. Responsible for adhering to corporate policies and procedures. Accountable for achieving Language Center performance objectives and profitability. Analyzes performance indicators and implement appropriate action plans to enhance results. Encourages and supports staff development through training, coaching and feedback to enhance performance. Ensures the Language Center environment and appearance creates a positive impression. Participates in staff selection process. Ultimately responsible for all Language Center staff and operations.
Education
MBA in International Business
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2011 - Jan 2013 - 2 yr
BS - Agriculture . in animal production science
Cairo University (CU)Jan 2003 - Jan 2008 - 5 yr
Achievements
I have achievements in my company to be the employee of the month June 2010
Skills
Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate
Training & Certifications
GMAT
arab academy for science and technology·2011German Conversation Course
Berlitz Language Center·2011COMMUNICATION SKILLS
DALE CARNEGIE·2010PROFESSIONAL SALES MANAGER
Canadian Training Center of Human Development with Dr. Ibrahim El Fiky·2010Level 5 Track BUSINESS
Berlitz Language Center·2009CONSULTATIVE SELLING DIPLOMA
Canadian Training Center of Human Development with Dr. Ibrahim El Fiky·2009ICDL(International computer driving license )
Unisco·2009SALES
DALE CARNEGIE·2009SALES DIPLOMA
Canadian Training Center of Human Development with Dr. Ibrahim El Fiky·2009Basic Business Skills Acquisition (BBSA)
Future Generation Foundation (FGF)·2008MEMORY ENHANCEMENT
Canadian Training Center of Human Development with Dr. Ibrahim El Fiky.·2008