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taha Gamal Abd EL Nasser kook

Taha Kook (MBA)

Dubai, United Arab Emirates

Work Experience

  • Sales Export Manager Full Time

    ats

    Feb 2015 - Present -10 yrs, 5 months

    Egypt

    • Job Details:1.Responsible for following the Account Management strategies in coordination with other functions (Project Management, Marketing, Sales and Brand Management & Production) to meet corporate strategic objectives. 2.Production, delivery and ongoing monitoring of the company’s Account management strategy to meet company objectives and changing market opportunities. 3.Ensure delivery of company sales and revenue targets for serviced clients. 4.Collaborate with the marketing, brand management, project management and client service functions to deliver a complete customer experience. 5.Retain and grow served portfolios through improved customer satisfaction. Ensure that all customer accounts are handled within the requirements and to the standards set and resolve escalated concerns to client satisfaction while taking preventive actions & periodical measures. 6.Perform sales analysis and periodical researches to discover opportunities and identify points of strengths and of weaknesses. 7.Manage Key accounts to guarantee customer retention and cooperation expansion (upselling). 8.Monitor the sales team’s activities and assess their performance. 9.Deliver periodic reports to account management heads about the sales team activities and sales figures. 10.Track all stages of the sales process and sales funnels from identification of leads coming from the marketing department, to following up prospecting calls to key clients. 11.Ensure flow of accurate information about the industry & competitors from the marketing department that allows informed decision making.
  • Senior Sales Executive & Account ManagerFull Time

    The Future

    Jan 2014 - Feb 2015 -1 yr, 1 month

    Saudi Arabia , Riyadh

    • Job Details:Responsible for following the Account Management strategies in coordination with other functions (Project Management, Marketing, Sales and Brand Management & Production) to meet corporate strategic objectives. Production, delivery and ongoing monitoring of the company’s Account management strategy to meet company objectives and changing market opportunities. Ensure delivery of company sales and revenue targets for serviced clients. Collaborate with the marketing, brand management, project management and client service functions to deliver a complete customer experience. Retain and grow served portfolios through improved customer satisfaction. Ensure that all customer accounts are handled within the requirements and to the standards set and resolve escalated concerns to client satisfaction while taking preventive actions & periodical measures. Perform sales analysis and periodical researches to discover opportunities and identify points of strengths and of weaknesses. Manage Key accounts to guarantee customer retention and cooperation expansion (upselling). Monitor the sales team’s activities and assess their performance. Deliver periodic reports to account management heads about the sales team activities and sales figures. Track all stages of the sales process and sales funnels from identification of leads coming from the marketing department, to following up prospecting calls to key clients.  Ensure flow of accurate information about the industry & competitors from the marketing department that allows informed decision making.
  • Part Timer Senior Sales ExecutiveFull Time

    B-plus for training and recruitment

    May 2013 - Jan 2014 -8 months

    Egypt , Cairo

    • Job Details:To be proactive with locating and developing new business in line with the revenue and sales through the appropriate media  To ensure all opportunities are taken to promote products to our customers and to increase the client base  To manage special projects under the direction of the Director of Sales  To host any promotion events or external site as required by the Director of Sales  To obtain 12 sales appointments per week both out of the office and in house  Be aware of the key trends in the market and take appropriate action  Organize corporate sales promotional initiatives  Encourage full usage of all facilities to maximize sales  Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue  Entertain prospective clients where appropriate  Follow the corporate strategies set by the Revenue Manager  Ensure that the Finance department is given accurate information for billing if required  To provide support and coaching to new team members within Sales Team
  • Senior Sales Executive / Assistant Center DirecFull Time

    Berlitz Language Centers

    Jul 2012 - Jan 2014 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:Conducts sales activities from initial inquiry through enrollment  Maintains positive customer relations and ensures maximum Customer satisfaction from enrollment to renewal.  Ensures the implementation of the Berlitz Learning Cycle  Maximizes course completion and customer re-enrollment.  Motivates Language Center team to develop and maintain a customer focused attitude.  Promotes open communication within the Language Center.  Responsible for the integrity of operational data and reports.  Responsible for adhering to corporate policies and procedures.  Accountable for achieving Language Center performance objectives and profitability.  Analyzes performance indicators and implement appropriate action plans to enhance results.  Encourages and supports staff development through training, coaching and feedback to enhance performance.  Ensures the Language Center environment and appearance creates a positive impression. Participates in staff selection process.  Ultimately responsible for all Language Center staff and operations.
  • Education

    • MBA in International Business

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2011 - Jan 2013 - 2 yr

    • BS - Agriculture . in animal production science

      Cairo University (CU)

      Jan 2003 - Jan 2008 - 5 yr

    Achievements

    I have achievements in my company to be the employee of the month June 2010

    Skills

    • Microsoft Word
    • Microsoft Windows
    • Time Management
    • Microsoft Excel
    • Microsoft Powerpoint
    • Microsoft Outlook
    • Sales Cunsultant
    • Planning & Budgeting
    • Microsoft Access

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Intermediate

    Training & Certifications

    • GMAT

      arab academy for science and technology·2011
    • German Conversation Course

      Berlitz Language Center·2011
    • COMMUNICATION SKILLS

      DALE CARNEGIE·2010
    • PROFESSIONAL SALES MANAGER

      Canadian Training Center of Human Development with Dr. Ibrahim El Fiky·2010
    • Level 5 Track BUSINESS

      Berlitz Language Center·2009
    • CONSULTATIVE SELLING DIPLOMA

      Canadian Training Center of Human Development with Dr. Ibrahim El Fiky·2009
    • ICDL(International computer driving license )

      Unisco·2009
    • SALES

      DALE CARNEGIE·2009
    • SALES DIPLOMA

      Canadian Training Center of Human Development with Dr. Ibrahim El Fiky·2009
    • Basic Business Skills Acquisition (BBSA)

      Future Generation Foundation (FGF)·2008
    • MEMORY ENHANCEMENT

      Canadian Training Center of Human Development with Dr. Ibrahim El Fiky.·2008
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