Taha Ahmed Elshabrawy

Mts

• Senior Account ManagerFull Time

  Dec 2023 - Present -1 yr, 6 months

  Egypt , Cairo

  • Job Details:Work in the Operation Department, Cairo Airport. Reviewing how various departments within an employer interact, share information, deal with customers, and do things like receiving the right documents and checking them. Checking the documentation, making sure to get the right documents with the customer, and making a data entry of the documents on the system available to make sure that there are three ways to reach the documents ( First through the paper its-self, Second way systematic through checking the documentation it-self, And Finally through the third way which is scanning the papers and documents and making a photocopy available. ) Working with people at various levels in each department to gather information and see how they do their jobs. Communication skills with the client whether through phone calls or direct face-to-face communication. Communicate with colleagues, and others involved in the case. Communicating and coordinating with colleagues and ensuring customer satisfaction and providing professional support. Help the customer with complaints and questions by giving the customer information about products and services.
• Operation SpecialistFull Time

  Jan 2020 - Dec 2023 -3 yrs, 11 months

  Egypt , Cairo

  • Job Details:Work in the Operation Department, Cairo Airport. Reviewing how various departments within an employer interact, share information, deal with customers, and do things like receiving the right documents and checking them. Checking the documentation, making sure to get the right documents with the customer, and making a data entry of the documents on the system available to make sure that there are three ways to reach the documents ( First through the paper its-self, Second way systematic through checking the documentation it-self, And Finally through the third way which is scanning the papers and documents and making a photocopy available. ) Working with people at various levels in each department to gather information and see how they do their jobs. Communication skills with the client whether through phone calls or direct face-to-face communication. Communicate with colleagues, and others involved in the case. Communicating and coordinating with colleagues and ensuring customer satisfaction and providing professional support. Help the customer with complaints and questions by giving the customer information about products and services.