TA
Taha Alshafai
Team Leader
Cairo, EgyptWork Experience
Fawry Call Center
Jan 2020 - Jan 2023 -3 yrs
Egypt
- Job Details:Supervise a group of fifteen employees, help Fawry customers to answer their inquiries and solve their problems, supervise the group and solve the problems they face while helping the customer.
Media-With Company
Jan 2019 - Jan 2020 -1 yr
Egypt
- Job Details:Register all company data, register customer data, register employee data and statistics.
Vodafone Group
Jan 2017 - Jan 2019 -2 yrs
Egypt
- Job Details:Resolve customers' problems, help customers, inform customers of all new offers suitable for them, answer all customer questions.
Skills
- hardworker
- work under pressure
- cooperating
- Cheerful
- enthusiastic
- Easy-going
- Accurate in performing tasks
- Discipline
- Strong ability to resist pressure
- Calmly deal with emergencies
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Languages
Arabic
FluentEnglish
Intermediate