Tadros Nabil Shoukry Mikhail

Application Support Section Head - SAP Basis AdministratorFull Time

• Job Details:• Responsible for SAP performance and prepare periodic reports of server monitoring status. • Responsible for ADS printing configuration. • Responsible for Analyzing EWA report and take necessary actions. • Responsible for Physical count of SAP licenses. • Responsible for advanced technical basis issues escalated from Application Support team. • Installation of SAP systems. • Monitoring SAP servers' availability and performance. • Troubleshooting the SAP system problems. • Ensure high standards of performance for all system.

Senior Application Support - SAP Basis AdministratorFull Time

• Job Details:• Installation of SAP systems. • Manage SAP users, authorizations, and profiles. • Monitoring all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.) • Worked on SAP Security in all SAP Modules. • Monitoring Transport Management System and transfer all requests. • Managed RFC connection and resolved any issues. • Monitoring and troubleshooting printer issues. • Monitoring SAP servers' availability and performance. • Prepare periodic reports of server monitoring status. • Responsible for Physical count of SAP licenses. • Troubleshooting the SAP/Fiori system problems. • Ensure high standards of performance for all system. • Responsible for service continuity management and systems upgrades. • Liaising between business users and external vendors. • Create and modify Business Applications reports.

Application Support - SAP Basis AdministratorFull Time

• Job Details:• Manage SAP users, authorizations, and profiles. • Daily activities for SAP Basis Administrator. • Worked on SAP Security in all SAP all Modules. • Managed RFC connection and resolved any issues. • Configure and manage the SAP printing for SAP instances. • Fix application and system problems across the organization, or any incident that is disrupting the application service that business users depend on. • Configure business applications that require both technical capability and business understanding. • Implement and test the organization's information security plan in order to protect information and prevent unauthorized access. • Monitor system health and functioning to verify correct operations and detect errors to drive improvements in order to enhance service availability and performance. • Assist in service continuity management and systems upgrades. • Test and deploy new service/change from the development environment to the production environment. • Assist in creating and modifying Business Applications reports. • Identify opportunities for automation and operational efficiencies and enhancements.