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Tarek Radwan

Head of Business Development | Strategy Consultant | FinTech | Telecom | Tech.

New Cairo, Cairo, Egypt

Work Experience

  • Offshore Tele-Sales AgentFull Time

    Raya

    Nov 2008 - Jan 2009 -2 months

    Egypt

    • Job Details:Handling customers’ requests and demands within the least possible time, and the efficiency and accuracy, providing a full 5stars service to our customers over the phone, or simply through a phone call, obtaining customer’s satisfaction for the service we provide.

    • Education

    • College Diploma in Sales & Marketing

      American University in Cairo (AUC)

      Jan 2009 - Jan 2010 - 1 Year

    • Bsc. in Information Technology & Business Administration. in Information Technology

      El Gazeera Academy

      Jan 2005 - Jan 2010 - 5 yr

    • High School - Other

      Galal Fahmi Technichal School

      Jan 2005 

    Skills

    • Sales
    • Microsoft Outlook
    • Call Center
    • Technical Support
    • Telecominiations
    • Microsoft Office
    • CRM
    • ITIL
    • Information Techonology

    Languages

    • Arabic

      Fluent

    • English

      Fluent

    Training & Certifications

    • Certified Negotiator

      Total Negotiation®·2016

    • COPC®

      COPC®·2013

    • ITIL V3.0 Foundation

      ITIL·2012

    • ITIL V 3.0 Certified

      Vodafone Group.·2011
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