Susan Mounir

Link Aero Trading Agency

• Executive Assistant / Office Manager / Chairman Assistant / Personal AssistantFull Time

  Jan 2016 - Present -9 yrs, 6 months

  Egypt , Cairo

  • Job Details:1. Perform various administrative duties to the Chairman. 2. Coordinate between the Chairman, board members, and employees to ensure the smooth of the work flow. 3. Monitor the Chairman’s personal bank accounts. 4. Arrange the Chairman’s agenda. 5. Answer phone calls, reply emails on behalf of the Chairman . 6. Assign work to staff and monitor its production. 7. Arrange travel requirements. 8. Responsible for real estate correspondence. 9. Arrange the Chairman’s events. 10. Write official letters.
• Operations AssistantFull Time

  Nov 2008 - Dec 2015 -7 yrs, 1 month

  Egypt , Cairo

  • Job Details:1. Crew Coordinator: • Coordinate crew movements to / from the airport. • Arrange meet & assist at the airport. • Arrange hotel reservations for crew members, passengers, clients, and staff..etc. • Arrange flight tickets for airlines crew, clients, visitors, staff …etc. • Assist in the negotiation of contracts with hotels to ensure the optimum mix of price and quality. 2. Lost and Found: • Provide excellent customer service to passengers. • Create, amend, and follow-up all Lost Luggage cases using World Tracer system. • Compensate passengers against their damaged luggage, total or partial lost luggage, and lost items from existing luggage.
• Admin Assistant SupervisorFull Time

  Nov 2007 - Dec 2015 -8 yrs, 1 month

  • Job Details:• Meet and greet visitors, direct them to the concerned department. • Receive telephone calls, transfer them to concerned person. • Arrange staff duty travels. Arrange travel medical insurance. • Write official letters.