profile-img

Susan Metwalli

International Customer Service Agent at Vodafone UK

Alexandria, Egypt
  • Customer service
  • Microsoft office
  • Retail Sales
  • Kronos
  • Telecommunications

Work Experience

  • International Customer Service Agent at Vodafone UK

    Jan 2018 to present · 6 Months
  • Retail Store Manager at T-Mobile

    Oct 2011 to present · 6 Years 1
  • Sales Leader at Tmobile USA

    Oct 2011 to Sep 2014 · 2 Years 10 Months
  • Front desk manager at Double Tree Hotel

    May 2009 to Jun 2011 · 2 Years 5 Months

View 1 more experiences

Education

  • BS in Business

    New Jersey City University - Egypt 2006 to 2010 · 4 Years

Skills
Tools and Fields of Expertise

  • Customer service
  • Microsoft office
  • Retail Sales
  • Kronos
  • Telecommunications
  • Marketing
  • Sap

Languages

  • English

    Fluent
  • Arabic

    Advanced
  • Spanish

    Advanced

Training & Certifications

  • Marketing

    Tmobile USA · 2013
  • Human Resources

    Tmobile USA · 2012
  • Loss Prevention

    Montclair University · 2012
  • Budgeted Hours

    Hilton · 2010