Basic Info

Sophie Ramzy

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Writer Engineer at Mentor Graphics

Experience Details

Technical Writer Engineer

Engineering - Other

Experienced (Non-Manager)

N/A


Company Details

Mentor Graphics (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors, Aerospace and Defense, Computer Software

www.mentor.com

Oct 2016 to present (2 months)
Senior Software Quality Control Engineer at Link Development

Experience Details

Senior Software Quality Control Engineer

Quality

Experienced (Non-Manager)

• Develop and execute test plans for complete software solutions.
• Owner of more than one project.
• Participated in the testing of different projects in different regions (Gulf, Egypt, KSA,.. etc)
• Owned software requirement review phases with project initiation
• Owned the writing of user manual guide for newly developed projects
• Writing user acceptance documents to be handed to customer
• Performed more than one demo to illustrate how the system is used
• Develop and execute different manual and automated security testing to ensure product is up to the standards of quality.
• Perform all aspects of verification and validation in all the software development phases.
• Performed testing for mobile apps
• Performed testing for intranets
• Report weekly status for running projects
• Meeting with client either face to face or in conference call to discuss requirements
• Mentoring fresh testers and adapt them to big size projects
• Projects that I’ve owned/participated in that are either live or still under development:
- Department of Economic Development – Abu Dhabi
- Mobinil
- Mobinil Mobile Apps
- Orange Migration and Rebranding
- ASRT – Egypt
- Department of Islamic Affairs and Charitable Activities
- KAPSARC
- LinkDotNet
- DHCC Portals


Company Details

Link Development

Cairo, Egypt

501-1000 employees

Information Technology Services, Computer Software, Information Technology Services

N/A

Apr 2013 to Sep 2016 (3 years 5 months)
Technical Support Engineer at Aria Systems for Apparel Software

Experience Details

Technical Support Engineer

IT/Software Development

Entry Level

Technical Support Engineer at “Aria Systems for apparel software systems”
• Fix issues that are faced by customers while using the application either by fixing bugs, helping them knowing how to perform a specific task or fix corrupted data in the SQL databases or Foxpro files.
• Fixing EDI issues faced while receiving Purchase Orders from an EDI partner.
• Interacting with customer from US and India to investigate issues reported


Company Details

Aria Systems for Apparel Software

Cairo, Egypt

51-100 employees

Information Technology Services, Information Technology Services

http://www.ariasystems.biz/

Mar 2011 to May 2013 (2 years 2 months)
Software Quality Control Engineer at Banque Du Caire

Experience Details

Software Quality Control Engineer

IT/Software Development

Entry Level

• Performed Load testing for several projects in the bank, either that were developed locally or a software that was bought from outsourced companies, using HP Vusers, HP ALM, HP Quality Center and HP Load Runner.
• I monitored the performance of the applications and I was able to diagnose them and report the issues faced by generating the reports and exposing the most critical issues to my superiors and to the outsourced companies to fix their issues. This was done by using HP Diagnostics.
• Performing UAT on projects that are being applied in the bank ex. HP software products.
• Technical Support for Loan Origination System FinnOne, fix data on oracle database or server issues. Contacting and monitoring communication with support in India for escalated issues.
• I took a course in ETL using Informatica tool for mapping and transforming databases and files and worked one project using it.


Company Details

Banque Du Caire

Cairo, Egypt

More than 1000 employees

Banking

www.banqueducaire.com

Jul 2011 to Apr 2013 (1 year 9 months)
International Account Advisor at Vodafone International Services

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

Vodafone International Account Advisor for UK
• Answering customer queries regarding their technical or bill issues.


Company Details

Vodafone International Services (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Computer Software, Information Technology Services

www.vodafone.com.eg

Dec 2010 to Mar 2011 (3 months)

Education

BSc in Information Systems

Education Details

BSc

Information Systems, Computer Science

Faculty of Computers and Information, Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of Computers and Information, Cairo University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saint Joseph's Language School Zamalek

Egypt

2006

A / Excellent / 85 -100%

N/A

Saint Joseph's Language School Zamalek
2006

Certifications

Certificate details

Microsoft Certified Professional

May 2016

N/A

N/A

F664-9891

Microsoft

N/A

Certificate details

Microsoft CRM Dynamics Specialist

May 2016

N/A

N/A

F664-9890

N/A

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

Aerospace And DefenseArabicBankingComputer ScienceComputer SoftwareCustomer ServiceCustomer-orientedDetails-orientedElectronics And SemiconductorsEnglishFacebookFriendsHanging Out With FriendsHard WorkerIBM App ScanITInformation SystemsInformation Technology ServicesInternational Account AdvisorJiraJunk FoodLeaderLinkdevMS OfficeMS SQLMentor GraphicsMicrosoft CRM Dynamics SpecialistMicrosoft Certified ProfessionalMobinilMusicNatureOwnershipPerformance TestingQualityQuality AssuranceQuality ControlReadingSecurity TestingSenior Software Quality Control EngineerSoftware DevelopmentSoftware Quality Control EngineerSupportTFSTeam PlayerTechnical Support EngineerTechnical Writer EngineerTelecommunicationsTravellingTroubleshootingVodafone International Services

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

TFS

TFS

: Expert

: Extreme - I love it!

:

3-5 years

MS Office

MS Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Jira

Jira

: Intermediate

: High

:

1-3 years

MS SQL

MS SQL

: Intermediate

: High

:

More than 7 years

IBM App Scan

IBM App Scan

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Quality Control

Quality Control

: Advanced

: Extreme - I love it!

:

3-5 years

Troubleshooting

Troubleshooting

: Advanced

: High

:

3-5 years

Performance Testing

Performance Testing

: Intermediate

: Extreme - I love it!

:

1-3 years

Security Testing

Security Testing

: Beginner

: High

:

Less than 1 year

Key Skills

Leader, Hard worker, Customer-oriented, Details-oriented, Team Player

Online Presence

https://eg.linkedin.com/in/sophieroushdyhttps://www.facebook.com/sophie.roushdyhttps://twitter.com/sophie_elias

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