Shujaur Rahman

Data Analyst

• Job Details:Translate business requirements into scalable data models, transforming raw data into actionable insights using Power BI, SQL, and SSAS/SSIS. Design and deploy interactive dashboards and reports to visualize KPIs, enabling data-driven decision-making for stakeholders. Develop tabular and multidimensional data models, establishing relationships between datasets to optimize analytical efficiency. Redefine ETL processes and enhance data warehouse systems (SSAS, SSRS) to improve BI infrastructure. Perform DAX queries, custom calculations, and scripting in Power BI to create dynamic reports tailored to business needs. Conduct deep-dive analysis to identify trends, anomalies, and opportunities, and deliver insights. Document data parameters, and model relationships for transparency and reproducibility. Implement data quality checks and cleaning processes to ensure accuracy across systems. Partner with IT, HR, finance, and operations teams to deliver real-time dashboards (Power BI, QuickSight, Excel) aligned with strategic goals. Convert business needs into technical specifications, prioritizing timelines and resources for project execution. Optimize SQL queries, filters, and visualizations to streamline data interpretation for non-technical audiences.

Team Lead

• Job Details:Supervised and mentored team leads in a US healthcare project where AI interacted with humans to gather medical benefits information for claims processing. Managed employee performance, setting clear goals, monitoring progress, and providing constructive feedback to enhance productivity and accuracy. Led performance evaluations, identifying top performers and areas for improvement, and implemented performance improvement plans (PIPs) where necessary. Responsible for hiring and resource allocation, ensuring optimal staffing to meet project demands. Oversaw project execution, managing team activities, performance metrics, and adherence to deadlines. Implemented quality assurance protocols, verifying accuracy and compliance with healthcare standards. Developed and conducted training programs, addressing knowledge gaps in healthcare protocols, AI tools, and communication techniques. Coordinated with stakeholders, addressing issues, providing updates, and ensuring project objectives were met. Led a team of 18 transcriptionists in an AI subtitle transcription project, overseeing timelines, resources, and quality standards. Implemented performance monitoring systems, tracking transcription accuracy, turnaround time, and efficiency. Conducted regular feedback sessions, providing coaching to improve transcription quality and adherence to guidelines. Acted as the primary client contact, ensuring expectations were met while managing team performance and workflow. Managed and organized large volumes of audio data, ensuring data security and confidentiality.

Finance Analyst

• Job Details:Conducted in-depth research to classify companies by industry, size, revenue, and market share, utilizing financial databases. Monitored and analyzed corporate actions like mergers and dividend announcements, assessing impacts on valuation and returns. Performed market segmentation to identify target demographics, analyze trends, and inform business strategies. Evaluated future business plans using financial modeling, providing insights on risks and opportunities. Examined organizational structures and governance, analyzing effectiveness and board compositions. Researched shareholding patterns, preparing reports on ownership distribution and investor influence. Managed procure-to-pay (P2P) operations, including invoice processing, payment scheduling, and reconciliation to ensure accuracy and compliance with procurement policies. Handled accounts receivable (AR) by accurately applying incoming payments to customer invoices, reconciling discrepancies, and supporting timely collections to optimize cash flow and reduce DSO (Days Sales Outstanding).