Basic Info

Sherif Kassab

7 years

Maadi, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior ADSL back office representative at Vodafone

Experience Details

Senior ADSL back office representative

Installation/Maintenance/Repair, Customer Service/Support

Entry Level

Own all customers inquiry regarding ADSL closuer post resolution call to ensure customer experience (end to end) customer experience


Company Details

Vodafone (multinational)

maadi, Egypt

More than 1000 employees

Consumer Services , Information Technology Services, Telecommunications

N/A

Dec 2015 to present (1 year)
Technical Support representative at Vodafone

Experience Details

Technical Support representative

Customer Service/Support

Entry Level

Handling inquiry and technical support for Enterprise account on 3G service on 3G devices and ADSL service


Company Details

Vodafone (multinational)

maadi, Egypt

More than 1000 employees

Telecommunications, Consumer Services

N/A

Jul 2011 to Dec 2015 (4 years 5 months)
Senior Technical Support at Professional System

Experience Details

Senior Technical Support

Customer Service/Support, Installation/Maintenance/Repair

Experienced (Non-Manager)

Handling all technical issue that related to the Internet and windows and how to serve the customer abd give them a good customer experience and reseller for TEdata, LinDsl and Egynet


Company Details

Professional System

Cairo, Egypt

11-50 employees

Computer and Network Security , Computer Networking , Information Technology Services

N/A

Aug 2009 to Jun 2011 (1 year 10 months)
Senior Accountant at Maxim co.

Experience Details

Senior Accountant

Accounting/Finance

Experienced (Non-Manager)

Handling accounting system and office ledger and responsibility of preparing reports


Company Details

Maxim co.

Cairo, Egypt

11-50 employees

Cosmetics , Food and Beverage Production, Plastics

N/A

Aug 2007 to Jul 2009 (1 year 11 months)
Senior E-Marketing at MGDC

Experience Details

Senior E-Marketing

Marketing/PR/Advertising

Entry Level

Marketing over the internet and how to preview the products and gain more customers


Company Details

MGDC

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

May 2007 to Dec 2007 (7 months)
Junior sales at RadioShake

Experience Details

Junior sales

Sales/Retail

Entry Level

Sales man


Company Details

RadioShake (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Electronics

N/A

Feb 2007 to May 2007 (3 months)
Senior Accountant at Wedding & Decoration Office

Experience Details

Senior Accountant

Accounting/Finance

Experienced (Non-Manager)

Design an accounting and help in handling accounting books and prepare reports


Company Details

Wedding & Decoration Office

Cairo, Egypt

1-10 employees

Apparel and Fashion

N/A

Jan 2006 to Feb 2007 (1 year 1 month)
IT senior at Golden Network

Experience Details

IT senior

Installation/Maintenance/Repair

Senior Management (e.g. VP, CEO)

Troubleshooting and solve internet windows issue and build network and serve it


Company Details

Golden Network

Cairo, Egypt

1-10 employees

Information Technology Services, Computer Networking , Computer Hardware

N/A

May 2005 to Dec 2005 (7 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tawfikia El Thanaweya

Egypt

2005

B / Very Good / 75 - 85%

N/A

Tawfikia El Thanaweya
2005
This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ADSLAccountingApparel And FashionBankingBusiness DevelopmentComputer And Network SecurityComputer HardwareComputer NetworkingConsumer ElectronicsConsumer ServicesCosmeticsCustomer ServiceCyclingEnglishExecutorFinanceFood And Beverage ProductionGymHTMLHard WorkerIT SeniorInformation Technology ServicesInstallationInsuranceInternetJavaJunior SalesLeaderMaintenanceMarketingMarketing And AdvertisingMicrosoft ExcelMicrosoft OutlookMicrosoft WindowsMicrosoft WordMoviesNegotiatorNetworkNetworkingPlacesPlasticsRadioShakeRepairRetailSalesSenior ADSL Back Office RepresentativeSenior AccountantSenior E-MarketingSenior Technical SupportSocialSupportTechnical SupportTechnical Support RepresentativeTechnologyTelecommunicationsTravelVodafone

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

ADSL

ADSL

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

3-5 years

HTML

HTML

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

3-5 years

Java

Java

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

3-5 years

Network

Network

: Expert

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Executor, Leader, Hard worker, Negotiator, Social

Online Presence

https://eg.linkedin.com/in/sherif-kassab-204b451ahttps://www.facebook.com/MrSheryhttps://www.twitter.com/sherifkassab

Sherif is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Sherif 's full profile and find more great talent and professionals to join your team.