Basic Info

Sherief Habib

3 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Supervisor operation system at My booking

Experience Details

Supervisor operation system

Tourism/Travel

Experienced (Non-Manager)

* Manage large amounts of inbound and outbound calls in a timely manner
* Follow communication “scripts” when handling different topics
* Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
*Seize opportunities to up sell products when they arise
*Build sustainable relationships and engage customers by taking the extra mile
* Keep records of all conversations in our call center database in a comprehensible way
*Frequently attend educational seminars to improve knowledge and performance level
*Meet personal/team qualitative and quantitative targets


Company Details

My booking

Alexandria, Egypt

11-50 employees

Travel and Tourism

www.akeedok.com

Jun 2016 to present (1 year 4 months)
Senior sales outgoing at Eagle holiday ( altayyar travel group )

Experience Details

Senior sales outgoing

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Eagle holiday ( altayyar travel group ) (multinational)

Riyadh, Saudi Arabia

N/A

Travel and Tourism

www.altayyaronline.com

Feb 2013 to Apr 2016 (3 years 2 months)
Tour leader at Rhapsody

Experience Details

Tour leader

Tourism/Travel

Entry Level

 Responsible for Handling Customers arriving at the Alexandrian port.
 Responsible to guide Customers for their local sightseeing within the country
 Responsible to handle END to END tours


Company Details

Rhapsody

Alexandria, Egypt

11-50 employees

Travel and Tourism

http://www.aixenprovencetourism.com/en/things-to-do/events/?detail=27600

Feb 2011 to May 2012 (1 year 3 months)
Sales consultant at Rocca tours

Experience Details

Sales consultant

Tourism/Travel

Entry Level

 Worked in CRS and handling direct walk in customer.
 Handling tourism (Both Inbound and Outbound )
 Trained with online booking engines for both ticketing and tours.
 Customer Service Online, through calls and meet them to give the best service


Company Details

Rocca tours

Alexandria, Egypt

11-50 employees

Travel and Tourism

https://www.facebook.com/pg/Rocca.Trvl/about/

May 2011 to Jan 2012 (8 months)

Achievements


updating booking department at Altayyar Hotels Preparation alshafa Resort at altaif till opening The employer of the year 2015 recommendation from altayyar saudi arabia to altayyar Egypt Assistance at marketing and achieving goals

Education

Bachelor's Degree in faculty of tourism and hotels

Education Details

Bachelor's Degree

faculty of tourism and hotels

Alexandria University, Egypt

B / Very Good / 75 - 85%

I study at faculty of tourism and hotels guiding department

N/A

Alexandria University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

alraml

Egypt

2008

A / Excellent / 85 -100%

N/A

alraml
2008

Certifications

Certificate details

English - ICDL - HR

Mar 2007

87% out of 100%

N/A

N/A

ALI ( AMERICAN DEPLOMA )

N/A

Training and Courses

Training/Course Details

Human Resources

Feb 2010

Restored Heritage

N/A

Training/Course Details

amadeus

Mar 2015

Arab academy

Basic course supporting me to booking ticket

This profile is fresh!
Last update 15 days ago.

Jobseeker photo

Profile Skills and Keywords

AmadeusAmadiusArabicBusiness DevelopmentCommunication SkillsCommunicatorCreativeEagle Holiday ( Altayyar Travel Group )EnglishEnglish - ICDL - HRFaculty Of Tourism And HotelsHard WorkerHotelsHuman ResourceHuman ResourcesHuman Resources (HR)ItalianLeaderMicrosoft OfficePresenterReadingRetailSalesSales ConsultantSenior Sales OutgoingSupervisor Operation SystemTour LeaderTourismTravelTravel And TourismTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Italian

Italian

: Intermediate

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Human Resources (HR)

Human Resources (HR)

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Amadius

Amadius

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Tourism

Tourism

: Expert

: Extreme - I love it!

:

5-7 years

sales

sales

: Expert

: Extreme - I love it!

:

5-7 years

Hotels

Hotels

: Intermediate

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Communicator, Hard worker, Presenter, Creative

Online Presence

https://www.facebook.com/sherif.habib.71697shriefhabib91

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