Sherif Ahmed

Haram, Giza, Egypt
  • IT

Work Experience

ITIL Operations ManagerFull Time

RMG

October 2017 - June 2018 • 8 months

Service Desk LeadFull Time

SALEC

October 2015 - September 2017 • 1 yr, 11 months

Senior Service Desk EngineerFull Time

PepsiCo

January 2009 - September 2015 • 6 yrs, 8 months

Education

  • Bachelor's Degree in Mecatronics Engineering

    October 6 University (OU)Jan 2003 to Jan 2008 · 5 Years

  • High School - Thanaweya Amma

    El-Orman Jan 2003

Skills

Tools and Fields of Expertise

  • IT

Languages

  • Arabic

    Fluent

  • English

    Advanced

Training & Certifications

  • ITIL Expert

    2018

  • MCSA

    2016

  • MCSE Productivity

    2016

  • MCP

    2016

  • SCSM 2012

    2016

  • IELTS

    British Council·2016

  • PMP

    Egyptian Engineering Committee ·2015

  • ITIL Foundation V3

    Global Knowledge·2014

  • Business Writing

    PCS·2013

  • Communication Skills

    Xceed·2011

  • CCNA

    ITI·2011
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