Sherif ElShamy

IT Assistant ManagerFull Time

• Job Details:Recruit new staff and provide training wherever required ● Analyzing existing computer systems and making recommendations for upgrades and improvements. ● Perform operational and staff assessments. ● Performing tests and troubleshooting, as well as quality assurance. ● Technical responsibility towards network devices and infrastructure: Switches, Firewall (Sophos), QNAP storage server, OMADA Controller, DVR controller device (Hik Vision) ● Attendance system (ZKT-biotime) configuration and administration. ● First line user tech. support and troubleshooting. ● Upgrade Existing Technology and data recovery plans. ● Manage IT staff and operations. ● Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications. ● Delegating tasks and developing budgets and work schedules. ● Staying up-to-date with field advancements and ensuring the team receives refresher training as well. ● Switches configurations and management, VLANS. ● Network structure and planning for head office and sales centers and projects.

Senior It EngineerFull Time

• Job Details:Maintain an IT environment that is agile, robust and suited to the business requirement. ● Prepare and deliver an IT Strategy that is aligned to the business strategy. ● Plan, organize, direct, control and evaluate the operations of the IT department. ● Recruit, develop and manage IT personnel. ● Appoint IT Contractors to design, develop, implement, operate, and administer computer, business and telecommunications software, networks and information systems as and when required. ● Control the IT department budgets and expenditures. ● Installation and Configuration of Xerox Workcebtre network printers/scanners/copiers. ● Ensure the smooth running of all IT systems, including anti-virus software, print services, email provision, and backup. ● Ensure that the software licensing laws and copyrights are adhered to. ● Ensure secure access to the network for remote users. ● Enforces the IT Policies and procedures of the Company. ● To develop, maintain and test a disaster recovery plan, in consultation with the IT steering committee. ● Suggests areas of improvement in internal processes along with possible solutions. ● Provides approval for all IT related procurement. ● Network Administration & support for Client staff, Turner staff, multiple Consultants staff at two floor site building (80 – 90 computers) ● Prepares Request for Proposals (“RFP”) / Tenders for desired services; and Evaluates all vendor proposals and present findings to the IT Steering Committee to make decisions

Help Desk ManagerFull Time

• Job Details:Maintain and operate a computer system or network installations.  Supporting, configuring & maintaining Microsoft servers (Domain, SQL) and other computer systems.  Periodically do scripting tasks and respond to service outages or other problems involving servers or desktops.  Reporting to my superiors at the regional office in Dubai regarding scheduled projects and IT equipment’s inventory.  Maintaining and troubleshooting Microsoft SQL server.  Oracle Database first line support