Mohamed Mahmoud Shehata

Social Media Monitoring Team Leader at CARMA

Giza, Egypt

Social Media
Microsoft Office
Microsoft Excel
Marketing
Customer Care

Work Experience

Social Media Monitoring Team Leader at CARMA
Oct 2019 to present · 11 Months
Senior Social Media Monitoring Executive at CARMA
Apr 2017 to present · 3 Years 5 Months
Senior CRM Specialist at Ellaithy Autogroup
Sep 2015 to Mar 2017 · 1 Year 6 Months
Marketing advisor and Social Media specialist at Sama Kids Nursery
Jun 2015 to Aug 2015 · 2 Months

Education

Bachelor's Degree in Business administration
Cairo University (CU) - Egypt 2013 to 2017 · 4 Years
Bachelor's Degree in Civil engineering
Institute of Aviation Engineering and Technology (IAET) - Egypt 2007 to 2012 · 5 Years
High School - Thanaweya Amma
mallawi secondary school - Egypt 2007

Activities

Volunteering
Head of Marketing and Social Media Team at Merayet Sha3b NGO
Jun 2012 to Aug 2013 · 1 Year 2 Months

Achievments

CARMA excellence award as one of the best employees and CARMA best team award of the year 2019.

Skills
Tools and Fields of Expertise

Social Media
Microsoft Office
Microsoft Excel
Marketing
Customer Care
Talkwalker
Adobe Photoshop

Languages

English
Advanced
Arabic
Fluent

Training & Certifications

Customer Service
ALISON for Online Courses · 2015
Info-graphic media session
O2 for media training · 2014
Conversation English
Friends Academy · 2014
Social media marketing mix session
O2 for media training · 2014
Introduction to Photoshop session
Intro-Space · 2014
High value customers session
Wasla Outsoursing · 2014
Vodafone project training
Wasla Outsourcing · 2014
Life Makers Course
life maker Academy · 2010

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