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Mohamed Mahmoud Shehata

Social Media Monitoring Team Leader at CARMA

Giza, Egypt
  • Social Media
  • Microsoft Office
  • Microsoft Excel
  • Marketing
  • Customer Care

Work Experience

  • Social Media Monitoring Team Leader at CARMA

    Oct 2019 to present · 11 Months
  • Senior Social Media Monitoring Executive at CARMA

    Apr 2017 to present · 3 Years 5 Months
  • Senior CRM Specialist at Ellaithy Autogroup

    Sep 2015 to Mar 2017 · 1 Year 6 Months
  • Marketing advisor and Social Media specialist at Sama Kids Nursery

    Jun 2015 to Aug 2015 · 2 Months

Education

  • Bachelor's Degree in Business administration

    Cairo University (CU) - Egypt 2013 to 2017 · 4 Years
  • Bachelor's Degree in Civil engineering

    Institute of Aviation Engineering and Technology (IAET) - Egypt 2007 to 2012 · 5 Years
  • High School - Thanaweya Amma

    mallawi secondary school - Egypt 2007

Activities

  • Volunteering

    Head of Marketing and Social Media Team at Merayet Sha3b NGO

    Jun 2012 to Aug 2013 · 1 Year 2 Months

Achievments

CARMA excellence award as one of the best employees and CARMA best team award of the year 2019.

Skills
Tools and Fields of Expertise

  • Social Media
  • Microsoft Office
  • Microsoft Excel
  • Marketing
  • Customer Care
  • Talkwalker
  • Adobe Photoshop

Languages

  • English

    Advanced
  • Arabic

    Fluent

Training & Certifications

  • Customer Service

    ALISON for Online Courses · 2015
  • Info-graphic media session

    O2 for media training · 2014
  • Conversation English

    Friends Academy · 2014
  • Social media marketing mix session

    O2 for media training · 2014
  • Introduction to Photoshop session

    Intro-Space · 2014
  • High value customers session

    Wasla Outsoursing · 2014
  • Vodafone project training

    Wasla Outsourcing · 2014
  • Life Makers Course

    life maker Academy · 2010
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