Basic Info

Shehab Ibrahem

9 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

ERP Implementer and Software Tester at BarTech-Egypt

Experience Details

ERP Implementer and Software Tester

IT/Software Development

Experienced (Non-Manager)

>> SOFTWARE TESTER
- Create detailed, comprehensive and well-structured test plans.
- Hands on experience on testing types, test case writing, execution, defect reporting.
- Identify, record, document thoroughly and track bugs.
- Perform thorough regression testing when bugs are resolved.
- Develop and apply testing processes for new and existing products to meet client needs.
- Report, log, and track defects until closure.
- Ability to provide coaching and support to junior members of the team.
- Strong consistency and attention to detail.

>> ERP IMPLEMENTER
- Conducting Gap analysis with the clients.
- Collecting Data, Documents and other information’s.
- Conduct the application training, database and application configurations on (Purchase, Sales, Inventory and financial modules).
- Project Development and Presentation.
- Troubleshoot and respond to system problems/requests by providing detailed resolutions.
- Effectively document cases clearly and concisely with actionable steps taken.


Company Details

BarTech-Egypt (multinational)

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Feb 2017 to Nov 2017 (9 months)
DBA Technical Support & Software Tester at OriginalIBS (ERP Programming Company)

Experience Details

DBA Technical Support & Software Tester

IT/Software Development

Experienced (Non-Manager)

>> SOFTWARE TESTER
- Create detailed, comprehensive and well-structured test plans.
- Hands on experience on testing types, test case writing, execution, defect reporting.
- Identify, record, document thoroughly and track bugs.
- Perform thorough regression testing when bugs are resolved.
- Develop and apply testing processes for new and existing products to meet client needs.
- Report, log, and track defects until closure.
- Ability to provide coaching and support to junior members of the team.
- Strong consistency and attention to detail.

>> DATABASE ADMINISTRATOR
- Perform on-going tuning for the database engines and instances.
- Plan and implements backup and recovery for the database.
- Troubleshoot problems regarding the databases and application
- Maintain the relevant database high availability and disaster recovery procedures.
- Administer all database objects, including tables, clusters, views, sequences, packages and procedures
- Write simple to complex Structured Query Language (SQL) queries
- Creating Crystal reports design for the application.
- Creating Procedures using SQL for Reports.

>> SOFTWARE IMPLEMENTER
- Conducting Gap analysis with the clients.
- Conduct the application training, database and application configurations on (Purchase, Sales, Inventory and financial modules).
- Project Development and Presentation.
- Troubleshoot and respond to system problems/requests by providing detailed resolutions.
- Generating innovate ideas to meet Customer Requirements Specifications.
- Effectively document cases clearly and concisely with actionable steps taken.


Company Details

OriginalIBS (ERP Programming Company)

Cairo, Egypt

1-10 employees

Computer Software, Computer Networking , Computer Hardware

N/A

Jan 2012 to May 2017 (5 years 4 months)
Database Administrator at CompuScope (ERP Programming Company)

Experience Details

Database Administrator

IT/Software Development

Experienced (Non-Manager)

>> DATABASE ADMINISTRATOR
- Perform on-going tuning for the database engines and instances.
- Plan and implements backup and recovery for the database.
- Troubleshoot problems regarding the databases and application
- Maintain the relevant database high availability and disaster recovery procedures.
- Administer all database objects, including tables, clusters, views, sequences, packages and procedures
- Write simple to complex Structured Query Language (SQL) queries
- Effectively document cases clearly and concisely with actionable steps taken.
- Supporting and troubleshooting software issues.


Company Details

CompuScope (ERP Programming Company)

Cairo, Egypt

11-50 employees

Computer Software

N/A

Sep 2009 to Jan 2012 (2 years 4 months)
Hardware and Network technical Support at CompuScope (ERP Programming Company)

Experience Details

Hardware and Network technical Support

Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

>> TECHNICAL SUPPORT
- Maintaining customers PC problems and network problems.
- Setting up hardware requirement needed for the software “SofTech smart business”
- Documenting processes and application instructions.
- Team leader for 2 months.
- Managing windows and applications.
- Connecting printers (Receipt Printers, LJ Printers, DJ Printers, and Barcode Scanners).
- Converting “Seif Pharmacies” from workgroup to Domain.


Company Details

CompuScope (ERP Programming Company)

Cairo, Egypt

11-50 employees

Computer Software

N/A

Sep 2007 to Dec 2009 (2 years 3 months)
Technical Support at my workplace at My workplace

Experience Details

Technical Support at my workplace

IT/Software Development

Entry Level

- Fixing pc problems (Software, hardware).
- Typist “Math, Arabic, English, French, chemistry”
- Maintaining windows and applications software.
- Connecting printers and drivers.
- Creating graduation projects for computer institutes students.


Company Details

My workplace

Cairo, Egypt

1-10 employees

Computer Hardware

N/A

Sep 2002 to Aug 2008 (5 years 11 months)

Achievements


I have created over 70 reports by Crystal report and SQL server, by self study


I have written a book explain all needs for the new employees in the department


Education

Bachelor in Commerce

Education Details

Bachelor

Commerce

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

I got a fair degree but it's not available at your combo box

Ain Shams University
2002 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Matareya Secondary School For Boys

Egypt

2000

A / Excellent / 85 -100%

N/A

El Matareya Secondary School For Boys
2000

Certifications

N+
Apr 2007

Certificate details

N+

Apr 2007

N/A

N/A

N/A

YAT Training Center

N/A

MCSE
Jan 2008

Certificate details

MCSE

Jan 2008

N/A

N/A

N/A

IBM Training Center

N/A

ICDL
Jan 2008

Certificate details

ICDL

Jan 2008

N/A

N/A

N/A

Ministry Of Communication and Information Technology

N/A

Python basic
Aug 2017

Certificate details

Python basic

Aug 2017

90 out of 100

https://drive.google.com/file/d/0B0tHkf7WfBQVS2xacmJISktSaHM/view?usp=drivesdk

N/A

ETC

N/A

TELP
Jul 2017

Certificate details

TELP

Jul 2017

550 out of 676

https://drive.google.com/file/d/0B0tHkf7WfBQVd2o2OWZNNHZ5QzQ/view?usp=drivesdk

N/A

Ain Shams University

N/A

ISTQB – CTFL
Sep 2017

Certificate details

ISTQB – CTFL

Sep 2017

N/A

https://photos.app.goo.gl/DEHlGEuatJ9OVq0U2

170912062

International Software Testing Qualification Board

N/A

Training and Courses

Training/Course Details

Python basic

Aug 2017

ETC

N/A

Training/Course Details

 Practical testing training - advanced level

Aug 2017

Testologic

- Oversee all testing staff and activities for all assigned applications. - Serve as an escalation point for issues involving testing. - Perform testing & validation gradually. - Create test cases to cover the client requirements. - Report Bugs using Reporting Tool (TFS). - Monitor the Bugs fixed and retested. - Perform the test on different platforms. - Design the Quality Acceptance report for the Clients.

Jobseeker photo

Profile Skills and Keywords

? Practical Testing Training - Advanced LevelAdaptiveAdobe PhotoshopAnalyticalArabicBarTech-EgyptBicycleCommerceComputerComputer HardwareComputer NetworkingComputer SoftwareCreativeCrystal ReportsCustomer ServiceDBA Technical Support & Software TesterDatabase AdministratingDatabase AdministratorERPERP Implementer And Software TesterERP Training And ImplementationEnglishFlexibleFrenchHard WorkerHardware And Network Technical SupportICDLISTQB CTFLITInformation Technology (IT)Information Technology ServicesInstallationInternetLearningMCSEMaintenanceMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft SQL ServerMicrosoft Visual StudioN+NetworkNetworksProblem SolverPython BasicReadingRepairSoftware DevelopmentSoftware EngineeringSoftwareTestingTELPTechnical Support At My WorkplaceTechnologiesWindows

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Networks

Networks

: Expert

: Extreme - I love it!

:

More than 7 years

Software Engineering

Software Engineering

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft SQL Server

Microsoft SQL Server

: Expert

: Extreme - I love it!

:

5-7 years

Information Technology (IT)

Information Technology (IT)

: Expert

: Extreme - I love it!

:

More than 7 years

Crystal Reports

Crystal Reports

: Expert

: Extreme - I love it!

:

1-3 years

ERP

ERP

: Advanced

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Medium

:

1-3 years

ICDL

ICDL

: Intermediate

: Extreme - I love it!

:

More than 7 years

Microsoft Visual Studio

Microsoft Visual Studio

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Database Administrating

Database Administrating

: Expert

: Extreme - I love it!

:

5-7 years

Network

Network

: Expert

: Extreme - I love it!

:

More than 7 years

Windows

Windows

: Expert

: Extreme - I love it!

:

More than 7 years

SoftwareTesting

SoftwareTesting

: Advanced

: Extreme - I love it!

:

1-3 years

ERP training and implementation

ERP training and implementation

: Advanced

: High

:

3-5 years

Key Skills

Analytical, Hard worker, Creative, Problem Solver, Flexible / Adaptive

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