Basic Info

Shaimaa abd alazeem

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service rep at Vodafone egypt

Experience Details

Customer service rep

Customer Service/Support

Entry Level

-Handle Customers inquires and complaints.
-Ensure customer delight and satisfaction.......
-Provide customer with accurate information and right solutions.
-Performs other duties as assigned by management


Company Details

Vodafone egypt (multinational)

Giza, Egypt

More then 1000 employees

Telecommunications

www.vodafone.eg

May 2013 to Sep 2013 (4 months)

Achievements


● Bsc in commerce ● Over come public speaking fear and now i can present very smoothly.

Education

bsc in commerce in accounting

Education Details

bsc in commerce

accounting

Cairo University, Egypt

Not specified

accounting, business administration, insurance.

N/A

Cairo University
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El orman

Egypt

2007

A / Excellent / 85 -100%

N/A

El orman
2007

Certifications

Certificate details

A career certificate in human resources management at the AUC

Jan 2016

N/A

N/A

N/A

American university in Cairo

On going

Training and Courses

hr at auc
Jan 2016

Training/Course Details

hr

Jan 2016

auc

on going

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

A Career Certificate In Human Resources Management At The AUCAccountingAdsArabicCreativityCustomer ServiceCustomer Service RepDetails-orientedEnglishFashionFrank SinatraHrInnovativeIntegrityMoviesProblem SolverSupportSupportiveTeam PlayerTelecommunicationsTom HanksVodafone EgyptWikihow

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Key Skills

Problem Solver, Details-oriented, Innovative, Team Player, Supportive

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