Sherif Douhan

Achievments

 %60 business expansion with big food delivery client within GCC, due to the huge success of initial business delivery, implementation, and transition with tight lead-time.  Managed to implement and deliver business for one of the biggest shipping in logistics clients in GCC within 4 weeks instead of 12 week (normal lead-time for new business implementation) which led the client to expand the business even more within the first few weeks.  Analyzing the current client’s profile requirements against actual operation data/history, and based on the results suggested a more suitable profile which was both cheaper and faster to acquire.  The above helped lessen the impact of the overhead cost of the closed account by 15%.  Managing a non-call center business unit project implementation successfully for one of the biggest telecom clients in GCC. Resulting client requesting 150% expansion of the business.  Raya Star employee 2019.