Basic Info

Ahmed Taha

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

CSR Technical Support at TEData

Experience Details

CSR Technical Support

IT/Software Development

Experienced (Non-Manager)

Attended Training (Theoretical & Practical) for 3 Months
Achieve Ranking No.1 in Training Certification
Responsibilities
Handling any Technical Issue and try to fix whether by solving or escalation to higher level


Company Details

TEData

Cairo, Egypt

N/A

Information Technology Services

N/A

Aug 2016 to present (1 year 5 months)
Field Engineer at Sahara Petroleum Services Company

Experience Details

Field Engineer

Engineering - Telecom/Technology

Entry Level

N/A


Company Details

Sahara Petroleum Services Company

Cairo, Egypt

501-1000 employees

Oil and Gas, Engineering Services, Chemicals

http://www.sapesco.com/

Jun 2015 to Jun 2016 (1 year)
Call Center Agent at MIraco

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

N/A


Company Details

MIraco

Giza, Egypt

501-1000 employees

Consumer Services

N/A

Apr 2014 to May 2015 (1 year 1 month)

Education

BSc in Communications

Education Details

BSc

Communications, Electronics

Arab Academy for Science, Technology and Maritime Transport, Egypt

C / Good / 65 - 75%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Narmer Language School

Egypt

2008

B / Very Good / 75 - 85%

N/A

Narmer Language School
2008

Certifications

Certificate details

Quality , Health , Safety & Enviroment

Jan 2016

N/A

N/A

N/A

Sahara Petroleum Services Company

N/A

Training and Courses

Training/Course Details

EWSD Switching, Transmission (SDH & Optical Fiber) & Satellite Communication

Sep 2012

Telecom Egypt

N/A

Training/Course Details

Drive Test

Oct 2013

Telecom Egypt

N/A

Training/Course Details

Cisco Certified Network Associate (CCNA)

Aug 2014

Networkers

N/A

Training/Course Details

Mobile Package

Oct 2014

3 Hands Company

N/A

Training/Course Details

Microsoft Certified Solutions Associate

Aug 2017

Computek

Windows Server 2016

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCSR Technical SupportCall Center AgentChemicalsCisco Certified Network Associate (CCNA)CommunicationsConsumer ServicesCustomer ServiceDrive TestEWSD Switching, Transmission (SDH & Optical Fiber) & Satellite CommunicationElectronicsEngineering ServicesEnglishField EngineerFlexibleFrenchITInformation Technology ServicesInteractiveMatlabMicrosoft Certified Solutions AssociateMicrosoft OfficeMicrosoft Windows ServerMobile PackageOil And GasPersistentPetroleum ServicesQuality , Health , Safety & EnviromentSocialSoftware DevelopmentSpanishSupportSupportive

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Spanish

Spanish

: Beginner

: Beginner

: Beginner

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Microsoft Windows Server

Microsoft Windows Server

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Matlab

Matlab

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Petroleum Services

Petroleum Services

: Intermediate

: Medium

:

1-3 years

Key Skills

Flexible / Adaptive, Persistent, Social, Interactive, Supportive

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