Mostafa Haytham

Organized play admin at Riot games

Nasr City, Cairo, Egypt

Riot games

Aug 2024 - Present -9 months

Egypt , Cairo

Job Details:*follow up with gaming cafes at egypt about the weekly report and tourment *upload the numbers on a Google sheet the shared by the company *upload the photos and videos that sent by the gaming cafe on a google drive *orgainze event on ground contans all egypt *handle a physical and codes gift to the gaming cafe *help the gaming cafe if they face in issues at the paratner ship and solve it *talk to gamers at the event a on ground and give them gife and solve there issues *help my teammate if there face any issue before it comes to our team leader

Shadwin shutter

Jan 2023 - Jun 2024 -1 yr, 5 months

Egypt , Cairo

Job Details:*see the customer order before its fully completed to make sure we chose the best materials to the customer *negation with the factorys we work with them to follow our order and take a deadline before the customer deadline *help the sales and the customer service in any technical details they need *follow the team at the warehouse *follow the materials at the warehouse house and make sure that all Is good and nothing massing *visit the warehouse 3 times a week to see my team members and if they face any issues and if they need any support * follow the technical team on the ground if they face any issue and solving it *follow the in or out materials at the warehouse

Dispatcher sienorFull Time
Jun 2022 - Oct 2022 -4 months
Egypt , Cairo
- Job Details:*handleing the queue *leading dispatching team and assign the orders to them *support my team to solve the issues and follow them to make sure everything is okay *making the dispatching team schedule *make sure that they connect to the vendor operation and the customer servers when the courier face any issue with the vendor and the customer *follow the zones and connect to the courier team leader the team face any issue at the courier number at the zone
DispatcherFull Time
Mar 2021 - Jun 2022 -1 yr, 3 months
Egypt , Cairo
- Job Details:* assign orders to the courier *communicates with the customer server and vendor operation to solve the problems that face the courier at the vendor or with the customer *follow the courier to make sure that the order delivered on time *visiting the courier at jumia Mart to make sure everything is okay and follow them on the ground to let the process be more faster

Bachelor's Degree in business
El Alson High Institute
Jan 2020 - Jan 2024 - 4 yr