Sara Hamouda

Bosta

• Marketing Partnerships ExecutiveFull Time

  Jul 2021 - Aug 2022 -1 yr, 1 month

  • Job Details:Strategic Program Development: - Assessed and built the brand's demands, designing and implementing specifically tailored programs for unique target segments, aligning with the company's strategic direction. - Developed innovative marketing partnerships that contributed to a 15% increase in brand visibility and market share. Bosta Clinic Growth: - Successfully crafted, organized, managed, and monitored two iterations of Bosta's Learning & Engagement (L&E) initiative, Bosta Clinic, leading to an 80% growth between versions. - Optimized email marketing and social media initiatives for Bosta Clinic, contributing to its significant growth and success. Event Representation and Communication: - Facilitated external and internal communication, representing the company at key events such as the Supply Chain Summit, She Can, and Cairo ICT. - Strengthened the company's brand positioning and employer branding through effective communication and event participation. Initiative Supervision and Reporting: - Supervised the life cycle of all strategic projects, ensuring successful execution and delivery. - Tracked and reported on project success, providing valuable insights for future initiatives and achieving a 25% improvement in project reporting accuracy. Demand Generation Strategies: - Implemented demand-generation strategies to drive customer interest and engagement, resulting in a 15% increase in leads and conversions. - Collaborated with cross-functional teams to align marketing partnerships with overall business goals, ensuring a cohesive and integrated approach.
• Onboarding & Incubation leadFull Time

  May 2020 - Jul 2021 -1 yr, 2 months

  • Job Details:Automated Workflow Implementation: - Successfully created and implemented a fully automated workflow on CRMs like Pipedrive and Freshsales, reducing manual effort and increasing operational efficiency by 25%. - Streamlined onboarding processes, resulting in a 20% reduction in onboarding time for new team members. Establishment of Team OKRs and Targets: - Developed and implemented quarterly Objectives and Key Results (OKRs) for the team, aligning individual and team goals with the company's strategic objectives. - Set measurable targets, contributing to a 15% improvement in team performance and productivity. Team Performance Enhancement: - Led initiatives to enhance team performance, implementing training programs and mentorship opportunities, resulting in a 30% increase in overall team productivity. - Introduced performance metrics to monitor and measure individual and team progress, fostering a culture of continuous improvement. Knowledge Base Creation: - Created a comprehensive knowledge base for new product launches, facilitating effective onboarding for both internal teams and clients. - Ensured that knowledge transfer processes were efficient and accessible, contributing to a 20% reduction in onboarding-related queries.
• Onboarding SpecialistFull Time

  Nov 2019 - May 2020 -6 months

  • Job Details:High Activation Rates: - Achieved a remarkable 90% activation rate for new customers, demonstrating a keen ability to guide and support users through the onboarding process effectively. - Implemented personalized onboarding strategies, contributing to increased user satisfaction and product adoption. Client Relationship Management: - Owned and managed client connections from the point of sale through effective deployment, ensuring a seamless and positive customer experience. - Collaborated with sales, product, and support teams to guarantee that every step of the customer journey met or exceeded expectations. Technical Problem Resolution: - Provided hands-on support to customers, resolving technical issues promptly and efficiently during the onboarding phase. - Implemented proactive measures to anticipate and address potential challenges, resulting in a 20% reduction in post-onboarding support requests.
• Finance AdministratorFull Time

  May 2018 - Oct 2019 -1 yr, 5 months

  Egypt

  • Job Details:Efficient Accounts Receivable Management: - Successfully managed accounts receivable, ensuring timely and accurate processing of financial transactions. - Implemented streamlined invoicing processes, reducing payment processing times by 15%. Identification and Resolution of Financial Inconsistencies: - Identified and rectified financial inconsistencies and miscalculations, contributing to accurate financial reporting. - Implemented corrective measures to prevent recurring inconsistencies, improving overall financial data integrity. Cross-Functional Collaboration: - Collaborated effectively with cross-functional teams, including sales, product, and support teams, to ensure a cohesive and aligned approach to financial processes. - Facilitated communication channels, contributing to a better understanding of financial implications across departments.
• Operation CoordinatorFull Time

  Apr 2017 - May 2018 -1 yr, 1 month

  Egypt , Cairo